One of the urgent solutions is to integrate artificial intelligence into trend monitoring, information analysis on cyberspace, fake news warning systems, and big data analysis tools to assess the spread of media topics. Currently, these advanced technology solutions are being applied at the Hanoi Capital Press Center, opening a new direction in the fight against fake news in the digital environment.
Model of integrating artificial intelligence applications
A foreign tourist after finishing his visit to the Temple of Literature - Quoc Tu Giam shared on social media a post with the content that the ticket price to the gate of this relic has doubled compared to the listed price. The information spread quickly, with many negative opinions targeting Hanoi's tourism industry. Immediately afterwards, the Hanoi Capital Press Center issued a warning signal about the information that "ticket prices at the Temple of Literature - Quoc Tu Giam doubled". The media crisis warning signal was immediately activated. The system at the center quickly analyzed information sources, data, analyzed the level of spread and the level of negativity of the post.
This is a hypothetical situation that was taken right at the opening ceremony of the Hanoi Capital Press Center, taking place in mid-May 2025. The detection of fake news on social networks is detected early by artificial intelligence; along with technology to connect with all reporters of central and local press agencies to quickly inform about the incident within 1 hour, surprising all guests. Because up to now, in many cases, verifying information sources and contacting authorities has always been a challenge for reporters.
According to Director of the Center for Communication, Data and Digital Technology of Hanoi City Do Dinh Son, the rapid development of science and technology is changing all aspects of social life and communication is no exception. In that context, the Capital Press Center is not simply a press connection point, but more importantly, a multi-layered - multidimensional - connected - smart communication infrastructure.
The center has a flexible working space, supporting the press in emergency situations; digital technology system for management, sharing, storage and analysis of communication data; coordination platform between departments, branches and localities in processing, responding and providing information; model of integrating artificial intelligence (AI) applications, Big Data, cloud computing into monitoring, synthesizing and forecasting communication trends.
For the first time, Hanoi has a communication institution operating under the open mechanism - directly connecting to the system of connecting points in localities, allowing the coordination of communication from the grassroots level to the Center and vice versa. This is an important foundation for building a digital government - digital media - serving digital citizens.
In the coming time, the Center for Communication, Data and Digital Technology of Hanoi City is committed to closely coordinating with press agencies, departments and localities, ensuring information is always a process: Connectivity - continuity - two-way; at the same time, proactively advising the leaders of the City People's Committee on communication work in accordance with the characteristics and characteristics of the Capital" - Mr. Do Dinh Son said.
The Capital Press Center is expected to become a unit focusing on press communication activities of the city, a place to receive, synthesize, process and provide official information from departments, branches, localities to the press and the public. Thereby, contributing to building the image of an electronic, modern, friendly, transparent and for the people urban government.
Information is no longer "one-sided"
According to Chairman of Hanoi People's Committee Tran Sy Thanh, to meet the requirements of improving the quality of communication and communication in the digital age, ensuring information is quick, accurate and timely, the city has decided to build a professional, modern, multi-purpose and applied Capital Press Center, integrating digital technology in communication activities. This will be a unit focusing on receiving, processing and providing information from the city's State administrative agencies, and at the same time, a forum for connecting agencies and units in the city's political system with press agencies and people and businesses.
General Secretary To Lam has repeatedly emphasized the new era - the era of national growth and digital production methods. In order to spread the spirit of Resolution No. 57 of the Politburo on breakthroughs in science, technology, innovation and national digital transformation; Hanoi City identifies that in the era of big data and digital connectivity, information is no longer a "one-way" or "professional", but has become a component of State governance, a competitive capacity of localities, a " strategic asset" of the State" - Chairman of Hanoi People's Committee emphasized.
According to Mr. Tran Sy Thanh, for the Capital Press Center to operate effectively, departments, branches, sectors, and local authorities must identify communication as a part of the management tool. Do not avoid communication, but proactively cooperate, provide information, dialogue and handle with the highest sense of responsibility.
The Center for Communications, Data and Digital Technology - the operator needs to maintain professionalism, objectivity, constantly innovate and be creative so that the Center becomes a unit to integrate information and spread honest values.
From now on, central and local press agencies can consider the Capital Press Center as their second office. I hope that journalists, reporters, and editors will continue to promote their sense of responsibility, professional courage, and love for Hanoi to accompany the city in building the capital to develop more and more sustainably, said Mr. Tran Sy Thanh.
