On the afternoon of October 7, the National Assembly Standing Committee gave opinions on the results of the implementation of the people's petition work in September 2024; Results of receiving citizens, handling petitions and supervising the settlement of complaints and denunciations sent by citizens to the National Assembly in 2024; Results of supervising the settlement and response to voters' petitions sent to the 7th session of the 15th National Assembly.
The summary report of the People's Petitions Committee on the reflections and recommendations of voters and people stated: Voters and people highly appreciate the preparation of the National Assembly and the Government on the important contents of the program of the 8th session of the 15th National Assembly.
Voters and people are worried about extreme weather, natural disasters, unusual storms and rains, leading to flash floods and landslides causing great loss of life and property, greatly affecting production and business activities.
The unstable prices of essential goods have affected people's lives; the unusual fluctuations in the gold market have affected people's psychology; the selling price of apartments is too high, making it difficult for low-income people to access.
Online fraud and impersonation of law enforcement agencies still occur; the application of transitional provisions of the Land Law, Real Estate Business Law, and Housing Law is initially difficult, causing frustration among the people...
Based on the results of handling and responding to voters' petitions by competent agencies; opinions of National Assembly Delegations on the assessment of handling voters' petitions and the results of working with a number of ministries and branches, the People's Petition Committee found that there were limitations in handling and responding to voters' petitions that affected the legitimate rights of voters and the effectiveness of implementing the State's preferential policies.
Regarding the situation of complaints and denunciations, according to the report of the Government Inspectorate and the Ministry of Public Security, in the reporting period, the situation of citizens making complaints, denunciations, recommendations and reflections tended to decrease compared to the previous period. However, the situation of citizens filing individual and prolonged complaints in Hanoi still occurs.
In addition, large groups of people filing complaints related to financial investment activities in many provinces and cities still regularly gather in Hanoi to display banners, march, and move to the headquarters of central agencies, causing complications in security and order.
Of the 119 complicated and crowded cases with signs of security and order complications compiled from localities, ministries and central branches in 2024, there are currently 82 cases that need to be reviewed and resolved by competent authorities in the coming time.
To further improve the quality and effectiveness of citizen reception, complaint and denunciation settlement, it is recommended to promptly study and promulgate regulations on the settlement of recommendations and reflections to ensure consistency and consistency with relevant legal provisions.
Strengthen state management of citizen reception, complaint and denunciation settlement; proactively grasp the situation, especially in localities with potential for crowded and complicated incidents to urge and coordinate to resolve them thoroughly right at the grassroots level.
