The above information is stated in the report of the Ho Chi Minh City People's Committee sent to the Standing Committee of the Ho Chi Minh City Party Committee on the results of 1 month of implementing the two-level local government model.
According to the Ho Chi Minh City People's Committee, by July 29, the whole city had received 312,468 administrative procedure records (TTHC), of which 284,415 records had been resolved. Of these, 272,743 records were resolved correctly and ahead of schedule (reaching 95.89%); 11,681 records were delayed (4.11%).
There are currently 97,638 records in the process of being processed, including 61,613 records that are still in due date (63.1%) and 36,025 records that have been overdue (0.26%).
The satisfaction level of people and businesses in receiving and handling administrative procedures reached 95.56%.
According to the Ho Chi Minh City People's Committee, specialized departments at the commune level currently have to undertake a large number of tasks, spanning many fields.
Economic Department: 93 tasks related to construction, transportation, industry and trade, agriculture, finance - planning...
Department of Culture - Social Affairs: 95 tasks in the fields of internal affairs, health, education, culture, science and technology, ethnicity - religion...
Office of the People's Council and People's Committee of the commune: 18 tasks with internal management work. Public Administration Service Center: 10 tasks.
However, each room only has 1 Head of Department and 1 Deputy Head of Department. The Public Administration Service Center has 1 concurrent Director (Vice Chairman of the Commune People's Committee), 1 Deputy Director and 5 civil servants.
With this structure, each civil servant must on average be in charge of 4 to 9 specific tasks, each task includes many detailed tasks, causing great pressure in implementation.
The fact that civil servants have to concurrently hold many professional positions leads to overload, making it difficult to improve the quality of work. The large volume and lack of processing time increase the risk of delays, affecting the satisfaction of people and businesses. In addition, there is almost no reserve civil servant team. When someone is on leave, sick, or on a training trip, work is easily interrupted.
Operations are also facing difficulties due to limited management personnel. In case the Head of the Department is absent, the Deputy Head of the Department must be both in charge of management and concurrently hold professional duties, reducing the effectiveness of consultation and management.
Notably, after the District People's Committee stopped operating and the urban order management and construction inspection teams were dissolved, communes, wards and special zones now have no specialized forces to inspect and handle violations in the field of urban order and construction.
In the context of rapid urbanization of Ho Chi Minh City, many housing projects and industrial clusters are being implemented, this shortage causes many difficulties in management.
In order to resolve the above shortcomings, the Ho Chi Minh City People's Committee proposed that the Ministry of Home Affairs promptly advise competent authorities to assign the payroll of civil servants and public employees to the city in the direction of the total payroll at the commune level, without distinguishing between the Party and the Government. The People's Council at the commune level will be the unit that decides on the allocation in accordance with local realities.
Ho Chi Minh City also proposed to increase the staffing framework associated with job positions for commune-level civil servants in general and 3 commune-level professional departments: Economic Department, Department of Culture - Society, Office of People's Council and People's Committee of the commune (including increasing 5-7 positions for urban order management and construction).
At the same time, increase the number of Deputy Heads of Departments of 3 specialized departments at the commune level, assign the Chairman of the Commune People's Committee the authority to decide to be flexible in management.
Ho Chi Minh City proposes that the Ministry of Home Affairs coordinate with the Ministry of Finance to guide the unification of the model of centralized accounting arrangement at the People's Committees at the commune level, not to arrange accounting separately at Party agencies, the Fatherland Front or specialized agencies. The decision on the number of accountants will be made by the People's Committee of the commune autonomously, based on the characteristics and tasks of socio-economic development in each locality.
