Develop a variety of products and services with the motto "customer is the center"
Agribank has marked a strong transformation by clearly defining the goal of developing a variety of products and services with the motto "customer is the center". Promoting the strength of the network with 2,300 branches and transaction offices present in all regions and only in 9/13 island districts; Nearly 40,000 officers and workers... Agribank provides the market with more than 200 banking products and services.
Agribank focuses on developing payment products and services to provide customers with multi-channel, multi-utility uses on a digital technology platform, integrating the application of modern payment technology in interbank payments. , bilateral payments...
In addition, Agribank focuses on improving the quality of services, utilities, and reducing costs for customers on the basis of strengthening cooperation with Groups, Corporations, Fintech companies... to build closed payment ecosystem. From there, we serve the payment needs of e-commerce transactions, ensuring safety, speed, confidentiality of customer information, developing ATM systems... At the same time, improving the payment process. in the direction of simplifying document procedures and transaction documents, converting towards digitalization and automation.
Agribank always proactively participates and is the main force in implementing policies and programs under the direction of the Government and the State Bank on credit policies to serve the development of agriculture, farmers and rural areas. Agribank strengthens coordination with socio-political organizations: Farmers' Union, Women's Union... forming more than 60,000 loan groups with nearly 1.5 million members, transmitting, disseminating and raising awareness Customer awareness in rural and remote agricultural areas about banking and financial products and services, retail banking services...
Applying modern technology, pioneering digital transformation
Agribank focuses on promoting and promoting the strengths of modern technology and developing multi-channel, multi-platform utility products and services for customers.
The new Agribank Plus version is a digital banking application developed on a channel-based technology platform to optimize the application's processing performance on both mobile app and web channels. Many convenient features such as money transfer, bill payment, accumulated online deposits, loan repayment...
Furthermore, Agribank has completed the integration of the Agribank Plus system into the payment axis for speed of deployment, scalability, safety and user experience, meeting international security standards and high performance. This helps the system increase the number of transactions as well as increase the number of customers registering to use the service.
Agribank also brings customers high-end service experiences, attractive incentives, and encourages customers to use cards when making transactions and payments such as: Success Domestic Debit Chip Card; International credit cards branded Visa, Master Card, JCB; Loc Viet Card...
With a smart card, customers can transfer money to relatives to receive money by code at Agribank's ATM, deposit money, open an online deposit account, pay for public services online... Tap the card on the POS machine , customers can pay for shopping transactions and bill payments... In particular, customers can proactively pay with their financial resources with a debit card or spend first, pay later with each payment. Interest-free credit card from 45 - 55 days.
