Improving user experience
Since 2018, BIDV iBank - BIDV's digital banking application for institutional customers - has been a trusted companion of corporate customers and has been recognized by many prestigious organizations through awards such as "The most innovative digital application in Vietnam" (The Asiamoney - 2021), Sao Khue (VINASA - 2022), "Best digital transformation bank in Vietnam" ( EuroMoney - 2023, 2024)...
However, due to rapid changes in technology as well as increasingly diverse needs of businesses, BIDV has decided to build a new BIDV Direct - a multi-utility electronic banking system to redefine the user experience.
The first difference BIDV Direct brings to customers is the new, modern interface. By researching UI/UX design trends of European and American banks and leading technology platforms such as Google, Apple, ... BIDV has chosen to design the BIDV Direct interface in the "Simplified but Optimized" style, reducing visual pressure, simple operations, customers can easily use it right from the first time.
The way financial and non-financial features are used has also been innovated, creating a more friendly and seamless experience. The platform enables smart cash flow management and especially the ability to connect directly to the ERP system of the business will help automate and synchronize financial transactions.
Not stopping there, BIDV Direct also integrates a series of streamlined and efficient designed services such as Accounting, Deposit, Automatic Payment, Domestic and International money transfer, Public services, instants/must-payment Management, Foreign currency Finance and Purchase, etc. BIDV also deploys for the first time to customers an electronic form to help completely digitize the service registration process for customers.
With the service of more than 500,000 corporate customers - from small and medium enterprises to corporations and large corporations - BIDV understands that each enterprise has its own needs, so BIDV Direct focuses on personalizing each user role in the enterprise.
The flexible parametric system gives BIDV Direct the ability to decentralize powerfully and unlimitedly, meeting a variety of decentralization needs from simple SME customers, or complex control models with many approval layers of large enterprises.
One platform, one touchpoint, many utilities
BIDV Direct has an outstanding advantage when built on the most advanced technology platform today, providing superior performance, increasing processing speed, meeting strict security standards.
Thanks to new from the root technology, BIDV Direct has the ability to integrate and connect unlimitedly to platforms, technology applications, finance, ... helping customers only need to use a single account ( Single Sign-On) to access all digital services for BIDV institutional customers.
BIDV Direct creates a seamless, seamless experience for customers through Web/ App/ERP platforms, integrated with the SmartOTP system. TradeFlat digital trade finance platforms and BIDV SCF online supply chain finance will be synchronously integrated into BIDV Direct in the coming time.
In particular, BIDV Direct possesses flexible expansion capabilities, allowing it to easily continue to unlimitedly develop new products and features in the future. The system is also capable of connecting non-bank digital services through the opening of BIDV Open API, expanding the value of use for businesses.
BIDV Direct is a testament to BIDV's determination to bring a completely different digital experience, affirming its commitment to becoming a trusted companion of businesses in the digital transformation journey, helping businesses take the lead in a comprehensive digital future.
On the occasion of the launch of BIDV Direct, BIDV offers a series of fee-free incentives and special privileges for each customer group. To learn more information and register to use the service, customers can visit the BIDV website, contact the hotline 19009248 or nearest branch for support.
