The Digital Citizen Station is a deployment initiative of the Ho Chi Minh City Police. Built on the national electronic identification and authentication platform, the model allows people to access essential services conveniently, safely and easily, without having to travel far, and at the same time completely safely and securely, gradually forming a habit of using digital services in daily life.
Joint forces to deploy a Citizen Digital Station with people as the center
Digital Citizen Stations are located right in the heart of residential areas. Here, people can easily carry out administrative procedures on the Public Service Portal such as: submitting dossiers online, paying online; looking up information, progress of administrative procedures; reflecting information on security and order and other issues...
In addition to resolving administrative procedures, the Digital Citizen Station is also a place to meet all daily living needs. Without going far, residents can pay service bills (electricity, water, Internet, telecommunications, tuition fees, apartment management fees); register to buy health insurance online; financial, banking and telecommunications services; go online to the market, look up public transport, health care... In particular, all incidents at the Station are responded to immediately via the SOS button, directly connected to local security forces.
Ms. N.T. M. Lien (40 years old, residing in Go Vap Ward) experienced the amenities, she shared: "I am very happy that right at the foot of the apartment now there are more convenient and smart amenities. Especially when I know that Ho Chi Minh City Police is the implementing unit, my family and I feel very reassured and trusted. Thanks to this station, my children do not need to go far to do paperwork and procedures anymore. Just need a CCCD to do everything. I can also find bus stops, withdraw money, go to the market on the machine...
Now the Station has developed a very useful health kiosk. New and modern machinery. I have tried measuring height, weight and temperature for my child, ordering medicine for parents myself. Very convenient, and free delivery.
Digital health - a breakthrough highlight in the Digital Citizen Station ecosystem
In the overall Digital Citizen Station, digital healthcare is an important component, contributing to bringing healthcare services closer to people in a practical and accessible direction. At the station, people can check basic health indicators using smart devices, and at the same time access consulting services, buying medicine and necessary medical utilities right at their place of residence. The process is designed to be simple and convenient, helping to shorten time, reduce travel and improve access to services.
Notably, the application of electronic identification and authentication in medical services, especially drug purchases, helps ensure the principle of "the right person - the right prescription", while enhancing safety, transparency and information security for people.
Mr. Nguyen Dinh Thang (75 years old, Go Vap Ward) assessed: "Operating at the station is very simple and easy to use. Even the elderly can do it themselves. I can measure basic health indicators, the results show that the indicators are at a normal level. I will visit the station almost every day.
Ms. H.T. Minh (70 years old, Binh Trung ward, Thu Duc city) is one of the early people who experienced health care at the Citizen Digital Station, excited about the convenience of buying medicine here: "The Citizen Digital Station is very convenient and close to people. Before, when I needed to check my health or buy medicine, I had to ask my children and grandchildren for help, going far, wasting time, and feeling sorry for my children and grandchildren for wasting effort. But now I go a few steps to the Station, taking advantage of exercising is also okay. I like it best to be able to buy medicine right here. I often bring prescriptions here to buy, there is a pharmacist to advise and after a while someone delivers them to my house. Quick, convenient and especially peace of mind.
Under the chairmanship of the Ho Chi Minh City Police and the Department of Administrative Management of Social Order (C06), medical solutions at the station are implemented with modern standards, quality, and absolute data safety. The Long Chau pharmacy and vaccination system with a wide network and modern technology platform is chosen to operate health care facilities at the station, contributing to completing the public-private service ecosystem at the grassroots level, bringing practical services closer to the people, closer to the people.
Data connection - the foundation for a national digital ecosystem
According to experts, the core value of the Digital Citizen Station is also the ability to connect and interlink data with the national system. Population data, health data and related information are integrated, verified and managed on a digital platform, contributing to building a "right - sufficient - clean - living" data system, effectively serving management and care for people in the long term. The implementation of the model also contributes to realizing the major policies of the Party and State on digital transformation, especially Resolution 57-NQ/TW of the Politburo and national data infrastructure development programs.
