Accordingly, on Miss Phuong Le's dental fanpage, there were a series of photos related to Hong Loan's teeth. This unit said that Hong Loan had been to see a doctor and receive treatment and they wholeheartedly supported her in getting her new teeth.
Miss Phuong Le's dental clinic also confirmed that the treatment was 100% free and had a follow-up examination as prescribed. However, this unit believes that Hong Loan later made false statements that affected the dental reputation.
As for Miss Phuong Le personally, she said that everyone understands the incident by sharing the article on her Dental Fanpage.
On the afternoon of July 15, Hong Loan had an official response to the post from Miss Phuong Le's dental department.
Hong Loan said that this unit had arbitrarily posted a oral photo of her with vulgar words with the intention of deliberately defaming and insulting the honor and dignity of her former customer (ie Hong Loan).
"According to the law, the above behavior of the company has seriously violated the right to keep customer information confidential, and the act of posting publicly customer information for the purpose of defaming and tarnishing the image of customers for personal reasons is an unprofessional act that a business like a company should not violate for any reason.
I think that the above disclosure of my personal information and image is not only an act of disrespect for the rights of patients; not keeping information about my health and private life confidential as recorded in medical records... but also a more serious sign of intentionally calling for disclosure, insulting, and humiliating me personally when below the post of the company quarter there are thousands of comments condemning, cursing, and insulting me personally" - Hong Loan shared.
Finally, Hong Loan asked this unit to remove the post, publicly apologize to her and take steps to remedy the consequences that have occurred to me.
"In case the company intentionally fails to resolve the issue, I will definitely take legal measures to protect my legitimate rights and interests" - Hong Loan added.
As for Miss Phuong Le, on the afternoon of July 15, the reporter contacted her but still did not receive further feedback from her.
