The efforts of the Japanese fashion retail brand not only bring equal job opportunities to the disadvantaged, but also help build confidence and autonomy for these special workers.
Committing to contributing to people is one of the important pillars in Uniqlo's sustainable development strategy. Uniqlo identifies the philosophy of human-based business as the foundation for building a responsible business, in which diversity and equality are core principles.
Since 2022, the disability recruitment program has been implemented by Uniqlo, in cooperation with the Center for Research and Development of People with Disabilities (DRD). After 3 years, there are currently 10 disabled employees working at 10 Uniqlo stores in Hanoi and Ho Chi Minh City. The rate of employees with disabilities compared to the total number of store employees in the entire system of 29 retail stores is 1%. This number, although modest, has shown many valuable messages behind it.
Behind this achievement is a process of efforts and perseverance of many sides. Uniqlo has built a specialized training program for disabled employees, providing simulated situations to help them gradually get used to the real professional environment, a "companion" model for each disabled employee, allowing partners to participate in the training process for consultation... In addition, the participation of families in training sessions helps them better understand their children's working environment, creating a necessary foundation for companionship and support for your sustainable career development at Uniqlo.
The main partner of the program, DRD Center also plays a key role in the recruitment and training of the program, coordinating effectively and closely to support timely resolution of arising problems.
I highly appreciate Uniqlo's perseverance and determination. For the disabled community, the model not only brings better job opportunities, but also helps them realize their own value, thereby being more confident, autonomous and feeling more respected, said Mr. Nguyen Van Cu, Deputy Director of the DRD Center, at a recent meeting with a representative of Uniqlo Vietnam.
The value of the program is not only to create jobs and income for disabled employees, but also to help these employees contribute their labor and dedication to the collective, the store as well as serve the shopping experience of Uniqlo customers.
Ms. Thanh Hang (29 years old, office worker) shared when visiting and shopping at the store: "Although disabled staff members have some difficulty communicating and moving, it does not affect your dedication when helping me find the right outfit I need. I want to thank you for a great experience.
To do that, this special group of workers also shows effort, seriousness and strong determination. Tu Nhat, a disabled employee at Uniqlo AEON MALL Ha Dong store, is in charge of the same work as other employees in the store. Every day, Nhat must ensure that the clothes shelves are always neat, complete and clean, check goods in the warehouse, support customers in finding products, and perform other tasks when assigned. For Tu Nhat, the motivation to strive is the belief that you are contributing to the development of the store.
That is also the spirit of Trung Tin - a disabled employee at Uniqlo Dong Khoi store (HCMC). Not only completing assigned tasks well, Tin also proactively observed and proposed to superiors small but practical initiatives to improve work performance at the store.
It can be seen that the most valuable thing behind everything is not statistics, but a collective that has been reshaped by diversity, tolerance and the spread of the belief that: every individual deserves the opportunity to develop and contribute, not only in the form of an individual or family, but also to society.
