On November 30, Standing Vice Chairman of An Giang Provincial People's Committee Nguyen Thanh Phong signed and issued an official dispatch on overcoming the power outage in Phu Quoc special area on November 29, 2025.
Accordingly, the Provincial People's Committee assigned the Department of Construction, the Department of Industry and Trade and relevant departments, branches and units to urgently carry out a number of tasks.
The Department of Construction presides over and coordinates with the Departments of Industry and Trade, An Giang Power Company, and To Chau Ward People's Committee to report on the cause of the power outage in the special area of Phu Quoc as reported.
At the same time, report on the remedial plan, completion time and implementation unit, clarify the responsibilities of relevant organizations and individuals to propose the Provincial People's Committee to review responsibilities. In case there are signs of violating criminal law, the report shall propose to transfer to the investigation agency for handling according to the provisions of law.
Support and create all favorable conditions, necessary means and equipment for An Giang Power Company in the process of finding out the cause and fixing the problem of the 110 kV Ha Tien - Phu Quoc overseas underground cable.
The Department of Industry and Trade will coordinate with An Giang Power Company to have a temporary plan to ensure power supply to Phu Quoc special zone during the handling of the incident of a 110 kV Ha Tien - Phu Quoc overseas underground cable.
As reported, at 1:45 p.m. on November 29, a 110kV line 173 Ha Tien - 172 Phu Quoc incident occurred, supplying power to the 110kV Phu Quoc transformer station, causing power outages in the areas of Duong Dong, Cua Can, Cua Duong, Ham Ninh and the entire area north of the island. As soon as the incident occurred, An Giang Power Company leveled the supply so that Phu Quoc special zone could receive electricity from the 110kV Nam Phu Quoc transformer station via the 22kV medium voltage grid. Mobilize large customers with self-operating generators to supply electricity to take advantage of the remaining capacity to serve households, arrange mobile generators to supply alternating electricity.
Up to now, there are still areas that have not been supplied with electricity, including: Cua Duong, Ganh Dau, Bai Thom and Cua Can with about 12,000 customers (25%) without power due to inadequate supply capacity and due to the long power supply distance from the South Island to the North Island.
An Giang Power Company has urgently organized an inspection of the 110kV underground section crossing the Ha Tien - Phu Quoc sea. Thereby, it is noted that Thuan Thanh KG Construction Design Consulting Co., Ltd. is constructing a railing in the safety corridor of the 110kV Ha Tien - Phu Quoc underground cable line on the Ha Tien coast. According to initial records, the forced strengthening of the steel piles on the taxiway was the cause of the incident in the 110kV underground cable section supplying electricity to Phu Quoc special area.
