The 2-level local government model has officially come into operation nationwide. In Ca Mau, the implementation of the new model is organized synchronously, seriously, and especially focuses on the application of information technology. Document management software and online public service portals are effectively deployed, helping to automate processes, digitize records and data.
Recorded at the Tan Thanh Ward Public Administration Service Center, the working atmosphere is always urgent and professional. Each cadre, civil servant, public employee, and worker works with a high sense of responsibility, enthusiastically guiding people to use electronic devices, access public service portals to submit documents online.
Ms. Pham Ut Nho (a resident of Tan Thanh Ward) excitedly shared: "Everything is getting more and more modern. All documents and procedures are resolved and performed through operations on the electronic system, very convenient and quick. As a child of Ca Mau, I hope the province will continue to develop modernly, helping people to resolve administrative procedures more quickly and satisfactorily".
Mr. Dang Phu Lam - Deputy Director of the Tan Thanh Ward Public Administration Service Center - set two key goals to serve the people of Ca Mau better and better. Accordingly, the Center is committed to serving people with the highest friendliness, speed and efficiency. Second and also the core factor, the Center focuses on gradually improving the quality of the information technology system, ensuring smooth and safe operation.
The strong application of information technology is expected to help speed up the process of processing and looking up records, while enhancing transparency, minimizing errors and expanding information access for people through online channels.
Meanwhile, in Dat Mui commune - the southernmost locality of the Fatherland - the new administrative apparatus has quickly come into stable operation. With a larger workload, thanks to the application of information technology, the management software system has helped receive and process people's records more quickly and conveniently.
Mr. Quach Van Tich (a resident of Dat Mui commune) expressed his satisfaction: "I was really surprised because everything is now much faster. The commune has resolved this issue, so it does not take time or money to transport people. It only takes 5 - 7 days to get to the province, and a few days later, the people will have to pay a lot of money.
Interestedly guiding people in the early days of operating the new apparatus, Mr. Ly Hoang Ca - Specialist of the Dat Mui Commune Public Administration Service Center - shared that the application of information technology will facilitate people to limit travel and can submit documents at home. Local authorities also ease the pressure because the staff and leaders of the People's Committee will handle it online.
Mr. Cao Van Phu - Chairman of Dat Mui Commune People's Committee - informed that the locality will improve the organizational apparatus, enhance the responsibility of cadres and civil servants, ensure work progress; continue to reform administrative procedures, apply advanced information technology to serve people better and better.
Digitizing administrative procedures not only helps people save time and costs but also improves the transparency and efficiency of the state apparatus. This is a solid foundation for Ca Mau, despite its remote geographical location, to confidently step on the journey of development, integrating with the flow of the digital age.
