The Social Insurance of the XVII region admits the delay and commits to overcome it
Speaking to Lao Dong Newspaper reporter, Mr. Pham Cong Cuong - Director of the Social Insurance of the XVII region (Yen Bai - Lao Cai province) under the Social Insurance of Vietnam (Ministry of Finance) - admitted that the reflections of Lao Dong Newspaper on the situation of workers stuck in money and having difficulty in carrying out the procedures to withdraw social insurance (SI) at one time are completely correct.
According to Mr. Cuong, in recent times, the process of processing one-time social insurance withdrawal documents has been delayed in many localities, including Yen Bai and Lao Cai. He explained the main reason comes from the fact that the social insurance industry is in the process of merging units and at the same time promoting the application of information technology in professional activities.
"The insurance industry is a service industry, we always determine to serve people in the best way. However, the more modern the system and the more problems arise, the more difficult the handling is," said Mr. Cuong.
Director of XVII social insurance also said that under the direction of the Ministry of Finance, the entire social insurance system must carry out the common data on April 20, 2025. However, after that, the Prime Minister had a telegram to request Vietnam Social Insurance to organize pension payment and social insurance allowance in May earlier than usual, between 25 to 28.4.2025.
"This forces us to temporarily suspend the entire data collection process on the information technology system. Otherwise, pension payment data could be seriously affected," Mr. Cuong explained.
To overcome the delay, Mr. Pham Cong Cuong said that the social insurance of the XVII area is strengthening the arrangement of personnel, drastically handling backlog records. "Immediately after completing the pension payment, it is expected that after April 25, we will accelerate the settlement of records, ensuring the progress of common data in accordance with the Ministry of Finance's plan," Mr. Cuong pledged.
"If Lao Dong Newspaper does not intervene, it is unknown when my application will be resolved"

The case of Mr. Hoang Minh Hien (residing in Yen Bai) is one of the typical examples of being slow to process documents and procedures for withdrawing social insurance at one time. Mr. Hien shared that right after Lao Dong Newspaper published an article "S leading to delays in social insurance withdrawal procedures, many people are stuck with money trying to sell their books", the Luc Yen District Social Insurance Agency (Yen Bai) proactively contacted him, informing him that his application had been resolved.
Mr. Hien said, initially, on March 25, he came to submit a dossier of one -time social insurance within the social insurance agency of Luc Yen district, the social insurance officer appointed after 5 days of the application will be processed. Next, the social insurance appointment on 10.4 to receive the money, but then the appointment was back to 24.4 on the application of the social insurance without the reason. Not only that, the social insurance officer also asked him to update positive feedback on the official fanpage of Vietnam Social Insurance that his application was processed.
"But in reality, it was not until the evening of April 25 that I received nearly 28 million VND. If it were not for the involvement of Lao Dong Newspaper, it is unknown how long my application would have been extended," Mr. Hien said indignantly.
Previously, as Lao Dong reported, due to the situation of money stagnation and many obstacles in withdrawing social insurance at one time, many workers have gone to social network groups to sell social insurance books. This is a temporary solution to solve urgent financial needs, despite many potential risks, from high fee losses to violations of legal regulations.
Notably, on the official Fanpage of Vietnam Social Insurance with nearly 100,000 followers, a series of people have reported that their one-time social insurance withdrawal applications and some other services have been delayed. There are many cases of frustration because the support hotline does not respond, causing confusion and losing trust in the community.
In reality, difficulties in handling procedures related to social insurance books are one of the reasons why workers seek unsecured and sold books themselves. Although they clearly recognized that this was an illegal act and there was a risk of losing their rights, in the context of urgent need for money, many people still accepted to trade.
According to experts, to limit this situation, in addition to perfecting the information technology system, the social insurance sector needs to review the process of handling documents, strengthen consultation, and support workers quickly and promptly. In addition, it is also necessary to promote communication and raise awareness among workers about the rights and legal risks of participating in unofficial social insurance book pledging and trading services.
One-time social insurance withdrawal
According to experts, the decision to withdraw social insurance at one time has many potential risks for long-term benefits.
First of all, workers will lose the right to receive periodic pensions when they are old, which means they will fully shoulder the financial burden during the period of no longer being able to work.
Second, withdrawing social insurance at one time also causes employees to lose the right to be issued free health insurance cards for retirees, while the cost of health care at an older age is often very high.
Third, the death benefit, which is a subsidy for relatives of pensioners who pass away, will no longer exist.
Although the money received at one time can solve immediate needs, in the long term, this total value is difficult to compare with a stable pension that has lasted for decades.
Ms. Duong Thi Minh Chau - Head of the Department of Propaganda and Support for Social Insurance participants in Region I (Hanoi) recommended that employees should consider carefully before deciding to withdraw social insurance at one time.
Because after withdrawal, all the time they have participated in social insurance before will be deleted, which means it is very difficult for employees to return to the system and be eligible for pension when they are old.