At about 3 pm on February 23, the patrol and control team of Road Traffic Police Team No. 1 (CSGT) - Traffic Police Department, Hanoi City Police, led by Captain Tran Van Sang, was on duty on the Tran Nhat Duat route when they received a request for support from a girl.
According to the presentation, Ms. H moved by bus route No. 01 from the area of Thuy Loi University to O Quan Chuong. After getting off the bus, she discovered that she had forgotten a wallet containing cash and many important personal papers.
Because she did not remember the vehicle license plate as well as the driver information, while worried, she ran to ask the traffic police for support.
Determining that this was valuable property and the bus route operated continuously, with many passengers, moving through many stops, the working group quickly asked carefully about the travel time, vehicle identification characteristics, seating positions... ; at the same time, contacted the Hanoi Urban Traffic Management and Operation Center to coordinate verification.
Thanks to the urgency and responsibility of relevant units, the Hanoi Urban Traffic Management and Operation Center identified the vehicle and contacted the driver of route 01. Through inspection, Ms. H's wallet was still intact in the car.
In the afternoon of the same day, Hanoi Bus Enterprise (the unit managing route 01) sent officials to the headquarters of Road Traffic Police Team No. 1 to coordinate in returning property to the female passenger.
Receiving all her property back, Ms. H emotionally sent a thank-you letter to the soldiers of Road Traffic Police Team No. 1, along with officers of the Operation Center, drivers and assistants of route 01 who showed a high sense of responsibility, promptly supported and helped her find her lost property.
