Many activities are implemented
Director of Quang Binh Department of Tourism Nguyen Ngoc Quy said that the unit is coordinating with localities to plan to deploy cultural, arts and sports activities to serve the needs of people during the September 2 holiday. .
"Traditional activities this year are emphasized, typically racing and boating in Le Thuy, Tuyen Hoa, Ba Don... Besides, there will be fireworks and music shows on the night of September 2 and mid-August. art show in Dong Hoi City" - Mr. Quy said.
Mr. Quy also informed more about the program and these traditional awards that the districts will maintain every year, because this is an opportunity for people and children from their hometown to return and gather with their families. Besides, this is also an opportunity for communes in the district to interact with each other.
According to the Director of Quang Binh Department of Tourism, currently, hotels in Dong Hoi City have mostly reached full room capacity, due to the trend of tourists now proactively booking early and booking in groups.
Before the peak holiday seasons, the Provincial Department of Tourism and districts all have written instructions to remind businesses and service providers to ensure food safety, security and order. ; At the same time, we also established teams to inspect the preparation and reception of guests to serve, ensure health safety and safety in tourism to avoid unfortunate cases happening to people and tourists.
“In recent holidays, thanks to the early preparation and inspection work, tourism services in general have improved. On the official information pages of the Department of Citizens and Tourists, there have been few reports. more negative feedback. As long as there is a complaint, the relevant forces will quickly go down to the location to verify and handle it immediately" - Mr. Quy commented.
Fix shortcomings
Mr. Quy said that the way to serve tourists has also changed, although not completely, this is also a problem from many sides. That is training in experience and manners for human resources; Part of it is the remuneration from the labor hiring units, contributing to creating a happy and comfortable mentality for the waiters.
Service prices also do not increase abnormally. Hotel units all post prices on e-commerce sites. Publicizing prices will help tourists choose the price and hotel that suits their needs. .
“This is almost the last peak period to welcome tourists in the province, so all preparations have been planned in advance. The tourism business is now different, businesses have also changed their thinking, so long-term, sustainable tourism development has been focused. The units are much more professional in terms of preparing facilities, people, working methods as well as management. When done well, customers will return again and again. We also only remind in the direction of ensuring security and order, doing business in accordance with the law, and taking care of the rights of people and tourists" - Mr. Quy said.