According to information from Da Nang City Police, at around 1:00 a.m. on December 21, the Fire Prevention and Rescue Police Department received a report about a person trapped in an elevator at Quang Nam General Hospital, in Tam Ky Ward.
Immediately afterwards, a rescue vehicle and 8 officers and soldiers of the Rescue Team - Ban Thach Group were urgently dispatched to the scene.

Through inspection, the force determined that there were 3 people in the elevator cabin, including 2 patients and 1 medical staff member. Due to the closed space and long hours of being stuck, the victims showed signs of anxiety and panic.
With professional skills, officers and soldiers both reassured the victims and used specialized equipment to access and open the elevator door, ensuring absolute safety.
After only 7 minutes, all 3 victims were successfully rescued, brought out safely, in stable health, and had no injuries recorded.