From September 1, 2026, Hanoi Metro will deploy electronic tickets interlinking urban railways and buses, and also apply monthly tickets combined with Metro - TNGo public bicycles.
According to the new plan, passengers can use interconnected electronic tickets using physical transport cards with chips or virtual cards on the "Hanoi Transport Card" application.
Inter-agency tickets include daily tickets, weekly tickets, monthly tickets and free tickets, applied on subsidized bus networks and 2 urban railway lines including Cat Linh - Ha Dong and Nhon - Cau Giay/Nhon - Hanoi Station.
At Cat Linh station, Mr. Nguyen Van Chien - Head of shift - said that the ticket sales system operates automatically. Staff mainly support passengers when problems related to tickets occur or guide them through ticket gates, limiting congestion at the station.
Notably, multi-modal inter-agency monthly tickets for priority subjects are priced at 250,000 VND/month, while economy tickets are 500,000 VND/month.
Passengers who do not use smartphones can register for a chip-based physical card via the e-ticket website. The card is transferred to the registered address within 3-5 working days, excluding Saturdays, Sundays and holidays, Tet.
In addition, Hanoi Metro is deploying monthly tickets combined with Metro - TNGo public bicycles on the Hanoi Metro application.
Bicycle stations are arranged at some major stations such as Cat Linh, La Thanh, Lang, Thuong Dinh, Van Khe and Cau Giay, helping passengers conveniently connect from the station to the destination at the end of the journey.
Metro - TNGo combined monthly tickets are priced at 340,000 VND/month for priority subjects and 430,000 VND/month for general passengers.
Ticket interconnection between modes of transport is expected to create convenience for people when converting vehicles, reduce travel costs and encourage the use of public transport.
Thereby, this policy contributes to reducing personal vehicles, limiting congestion and towards a green, convenient, and sustainable urban transportation system.
