Bai Chay Ward launches campaign to improve the tourism business environment

Nguyễn Hùng |

Quang Ninh - In response to the continuous complaints from tourists about the situation of food and service prices, the People's Committee of Bai Chay Ward decided to establish an inspection team from now until the end of the year.

The delegation included representatives of the Department of Culture - Social Affairs, Public Security, Department of Economy - Infrastructure and Urban Areas, Ward Health Station and invited officials of Market Management Team No. 5.

The subjects of inspection are organizations and individuals related to tourism business environment activities in Bai Chay ward.

The inspection period starts from July to the end of 2025.

Accordingly, the interdisciplinary team will focus on inspecting compliance with legal regulations in business; market management, price listing and sale at listed prices.

Check the situation of selling counterfeit goods, counterfeit goods, poor quality goods; the situation of pimples, beggars, chasing, and soliciting tourists; encroachment on roads and sidewalks; checking food hygiene and safety, fire prevention and fighting, security and order and business conditions for other conditional businesses...

According to the People's Committee of Bai Chay Ward, this inspection aims to maintain a stable tourism business environment, promptly detect and strictly handle violations and ensure the rights of tourists.

Recently, in Bai Chay ward - a key tourist area of Quang Ninh province - there have been continuous incidents related to the prices of food and beverage services, including some cases that have been reported by tourists on social networks, affecting the tourism image of Bai Chay in particular and Quang Ninh in general.

Some cases have been administratively sanctioned by competent authorities.

In fact, the prices of services, especially food and beverage, in Bai Chay are always higher than the national average, so it is also a quite sensitive topic every time tourists post on social networks.

Hoa don an uong o mot nha hang tai Bai Chay ma sau do du khach dang tren mang xa hoi, phan anh gia qua dat. Anh do du khach cung cap
The bill for eating at a restaurant in Bai Chay that tourists later posted on social media, reflecting the price was too expensive. Photo provided by tourists

According to the representative of Bai Chay ward, in some cases, after checking, the restaurant owners were not wrong but the way they treated tourists was unreasonable, not fair, causing frustration for tourists.

A representative of the Department of Culture, Sports and Tourism of Quang Ninh suggested that press agencies should provide multi-dimensional information, ask more authorities, local authorities, owners of food and beverage establishments, and services, instead of just posting information that tourists report on social networks.

The Department of Culture, Sports and Tourism of Quang Ninh province has also just sent an official dispatch to relevant departments, branches, localities and units requesting coordination to strengthen the management of the tourism business environment.

In particular, strengthen inspection and strict handling of phenomena of tourism businesses, tourism services, and points of sale that do not list prices or have listed prices but are not clear and transparent; there are fraudulent acts.

Pay special attention to the issue of linking service establishments with organizations and individuals operating electric vehicles, taxis... to force customers, making illegal profits.

Request the Provincial Police to support businesses to remove, prevent, and disable fake websites and fanpages of tourism businesses to defraud and profit tourists; investigate and handle criminals according to regulations.

Nguyễn Hùng
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