Quang Ngai leads in online payment of public services

VIÊN NGUYỄN |

From 2023 to present, Quang Ngai has always been in the group of leading provinces and cities nationwide in online payment via the National Public Service Portal.

Payment of fees and charges via accounts and QR codes is 100% done at the Quang Ngai Provincial Administrative Procedure Control and Service Center. Most people have bank accounts, so instead of using cash, they only need a few operations on their phones with internet connection to complete their financial obligations when performing administrative procedures. People save time and effort traveling, while helping to ensure transparency in their revenues.

Payment of fees, charges, and financial obligations related to administrative procedure settlement are all made by online payment, which is being effectively implemented by Quang Ngai province. Not only at the provincial level, but also at the department receiving and returning administrative procedure settlement results at the district, town, and city levels, people have gradually become accustomed to performing online public services and making cashless payments. At the department receiving and returning administrative procedure settlement results at the Quang Ngai Public Administrative Procedure Control Service Center, there are always staff on duty to guide citizens in performing online public services and making online payments.

Tinh Quang Ngai dang trien khai quyet liet cac giai phap thanh toan khong dung tien mat trong giai quyet thu tuc hanh chinh tai Trung tam phuc vu kiem soat thu tuc hanh chinh cong Quang Ngai. Anh: Vien Nguyen
Quang Ngai province is vigorously implementing cashless payment solutions in handling administrative procedures at the Quang Ngai Public Administrative Procedure Control Service Center. Photo: Vien Nguyen

Talking to reporters, Mr. Ha Huy Cau in Quang Ngai City confided: "People who go through administrative procedures now only need to bring their phones, they don't have to carry cash, money transfers are very simple and neat."

Since the beginning of the year, the entire Quang Ngai province has made online payments of more than 73 billion VND, with more than 207,500 transactions. Of which, at the Provincial Administrative Procedure Service and Control Center, about 46 billion VND was paid, with more than 28,200 transactions.

The results of the assessment of online payment indicators according to Decision No. 766 of the Prime Minister were made public on the National Public Service Portal. Quang Ngai province had an online payment rate of 81%, ranking 5th out of 63 provinces and cities nationwide in online payment via the National Public Service Portal.

Quang Ngai is always among the leading provinces and cities nationwide in online payment via the National Public Service Portal. Departments, branches and localities have stepped up propaganda, organizations and individuals to submit administrative procedures online and make online payments via the payment platform of the National Public Service Portal to increase the rate of online payment records to the highest level.

Speaking to reporters, Mr. Nguyen Thanh Hoai - Director of the Center for Administrative Procedure Control and Service of Quang Ngai province shared: "We must change the way people communicate with state agencies in implementing online public services as well as other services such as paying tuition fees and medical examination and treatment.

According to Mr. Hoai, switching to non-cash payment methods. When people see the benefits, they will gradually choose to move away from traditional payment methods. State agencies must regularly check and control the implementation results of their agencies.

Cashless online payments in administrative transactions or daily shopping help people get used to operations in the digital environment. Gradually forming digital citizens in Quang Ngai province, contributing to building digital government and digital society. In the coming time, Quang Ngai will continue to expand the scope of online public services, in order to better meet the needs of people and businesses, contributing to creating positive effects in handling administrative procedures, building e-government towards digital government.

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