At the conference to evaluate the results of the Par Index, Sipas, PCI, PGI and solutions to improve the indicators of Hanoi City on the morning of August 29, Deputy Minister of Home Affairs Truong Hai Long said that administrative reform is a regular and continuous task. There needs to be innovation and timely updates of the Government's directives to set specific tasks, otherwise "this year it will be high, next year it will be low", continuing to research and innovate the direction and administration work, focusing on the role of the leader.
Hanoi needs to innovate in working methods, technology, promote the effectiveness of databases, apply information technology to change management methods. People's satisfaction index; promote the electronicization of declaration forms; upgrade the online public service portal in a friendly and convenient direction for people; issue policies to promote the implementation of online public service procedures...
“When the Capital Law comes into effect, Hanoi will truly have the mechanism and resources to propose specific mechanisms and models with higher requirements. In particular, there will be a mechanism to protect officials who dare to think and dare to do; implement transparency, and thoroughly resolve the situation of avoiding and shirking responsibility,” Deputy Minister Truong Hai Long emphasized.
According to Vice Chairman of Hanoi People's Committee Ha Minh Hai, the iHanoi application that Hanoi is deploying is an interactive channel for people to contribute ideas to build the capital. People texted officials to appreciate and support this. Many contents when people reflected were handled immediately by the authorities, reported right on the system.
According to Mr. Ha Minh Hai, recently Hanoi has proactively proposed to the Central Government effective and successful methods such as issuing criminal records via the VNeID application, electronic health books, cashless vehicle parking , etc.
Hanoi will strengthen direct inspection and supervision through data; continue to review and promote administrative procedure reform; increase the use of virtual assistants in daily work; have mechanisms to encourage and protect officials who dare to think and dare to do; and implement an additional income mechanism to ensure the lives of officials and civil servants.
Hanoi City will continue to publicly and transparently disclose implementation results for people to monitor because this is a new effective way of monitoring; innovate the work of evaluating officials; use evaluation software, use people's satisfaction to evaluate...
Units and localities need to proactively review, analyze and evaluate carefully in their localities, clearly identify what has been achieved, what has not been achieved, which unit or individual is responsible, and at the same time propose specific solutions to overcome in the coming time..." Vice Chairman Ha Minh Hai said.
