Eliminating digital barriers, spreading human values to the visually impaired

Mimi Trần |

The deployment of the visually impaired person support feature on TV360 affirms Viettel's social responsibility, narrowing the digital gap so that no one is left behind.

In the digital age, entertainment and information are essential needs of every individual. However, with nearly 2 million visually impaired and visually impaired people in Vietnam, accessing a television application is sometimes a "closed door". Clearly aware of the social responsibility of a leading technology company, TV360 has launched a feature to support visually impaired people, turning technology into a bridge so that "no one is left behind".

When technology goes hand in hand with social responsibility

Ảnh: Viettel
Viettel TV360

The implementation of power solutions on TV360 is not simply a technical update, but an affirmation of Viettel's social responsibility (CSR): Efforts to narrow the digital gap and build a inclusive society so that no one is left behind.

While less than 1% of book titles are converted to Braille or audiobooks, TV360's optimization of the platform for the visually impaired is a pioneering step, helping vulnerable users to enjoy the fruits of 4.0 technology in a fair way.

Instead of considering accessories as an added option, TV360 integrates them into the product core. This reflects a decent business philosophy: Technology is only truly valuable when it serves all classes in society, regardless of physical condition.

Practical value: "Touch" to connect, "Listen" to feel

The new feature of TV360 brings breakthrough changes, helping visually impaired people master their own entertainment world: Thanks to the integration of VoiceOver (iOS) and TalkBack (Android), users can navigate themselves: Tap once: To listen to selected information. Tap twice: To open favorite content. Swipe left/right: To swipe through categories. "Independence is the most precious gift." Users no longer need the help of relatives to choose a TV channel or a movie, thereby enhancing self-confidence and personal self-esteem.

This feature also helps open up a new horizon of knowledge and entertainment for the visually impaired. With a huge content store from education to news and art, the visually impaired have an important channel to update knowledge, helping them better integrate into the flow of society.

Besides, visually impaired people also have a uniform experience: Whether at home using Smart TV (Android TV, TV360 Box) or when moving with a phone/tablet, users still have a familiar layer of audio interface, dispelling worries about technological differences between devices.

From understanding to action for the community

In the context that accessibility standards in Vietnam are still rudimentary, TV360's step is a bright spot in understanding. The development team has seen the difficulties of 16,000 - 23,000 visually impaired children who are eager to learn about the world. Optimizing sound and touch operations is not only solving the problem of display, but also creating a new language of communication between humans and machines.

TV360's expansion of access to digital content is not just upgrading a service, but a step towards social justice. When technology is built on the foundation of kindness and compassion, it not only brings entertainment value but also opens up opportunities for everyone, in any situation, to connect, learn and enjoy life in the most complete way.

Mimi Trần
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