Secrets to streamlining personnel without harming businesses

Quỳnh Chi |

Anphabe Company gives advice to businesses to streamline personnel but not to affect/damage the company or unit.

According to Anphabe Company, in the context of having to cut personnel, the problem that businesses are forced to implement is how to "skim fat" without "cutting into the muscles".

To answer this question, Anphabe Company believes that managers need to conduct multi-dimensional analysis from an operational and personnel perspective.

Identify "core muscles

Before implementing any streamlining phase, businesses must identify which department/team of skills creates a unique competitive advantage. If the business's strength is customer service, cutting switchboard staff to replace them with virtual assistants interacting with low-quality people is "cutting into the muscles". If the business's strength is technology, cutting research and development budgets to save short-term operating costs is a strategic mistake.

Measuring productivity instead of measuring busyness

One of the mistakes of bulky businesses is looking at "bustle" to evaluate efficiency. Leanness requires a performance system and focus on the final result instead of quantity output. Businesses need to ask the question: "If this process is removed, will customers see the difference?". If the answer is "no", it is "excess fat".

Building a culture of "lean thinking

Simplification cannot be successful if it only goes from top to bottom according to administrative orders but requires the participation of all employees. When employees understand that streamlining is for them to work more meaningfully, less tired of overlapping procedures, they will become the best contributors to the business.

The impact of streamlining on recruitment brands

From Anphabe's perspective, streamlining directly affects the attractiveness of businesses in the labor market.

Trust and commitment: An inhumane cut will destroy the recruitment brand for many years. Conversely, a streamlined campaign accompanied by a retraining and employee support plan will strengthen loyalty.

Attracting new generation talents: Gen Z and future generations are eager to work in dynamic, less bureaucratic organizations. A streamlined, flexible apparatus is the "magnet" that attracts outstanding individuals who like proactiveness.

Quỳnh Chi
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