August 15th is the milestone for subscribers who have not completed confirmation or authentication according to regulations to be suspended from two-way telecommunications services. Therefore, instead of waiting until close to the deadline, users should spend a few minutes checking the subscriber status to proactively handle if necessary.
Currently, the inspection can be carried out directly on the application of the telecommunications enterprise or the VNeID application.
Check on the carrier's application
Telecommunications businesses have all integrated the subscriber status lookup feature on customer care applications.
After logging in, users can check whether the subscriber has completed the confirmation or authentication according to regulations or still has a notification requesting additional information.
If the system displays a request to perform confirmation or authentication, users should follow the instructions or contact the switchboard or transaction point for support.
Checking on the application also helps users review all phone numbers in their name, including both sub-SIMs or frequently used subscribers.
Compare information on VNeID
In addition to the application of a telecommunications enterprise, users should also check their subscriber information on VNeID.
If the phone number being used has been linked and confirmed on VNeID but the network operator's application still displays an update request, users should contact the telecommunications company to check the cause.
Conversely, if both VNeID and the network operator's application show that the subscriber has completed the required requirements, users can rest assured to continue using the service.
Don't forget the least used SIMs
One of the reasons why many people are affected is that they only check the main phone number but forget to check the less used SIMs.
Users should review both backup SIMs, SIMs installed on tablets, WiFi routers, surveillance cameras or IoT devices if these subscribers are registered under their personal information.
Checking all subscribers only takes a few minutes but can help detect cases that have not completed confirmation or authentication early.
Proactively handle before August 15th
If it is discovered that the subscriber still does not meet the requirements according to regulations, users should complete the procedures immediately instead of waiting until the last days.
Proactive inspection and early handling will help have more time to resolve arising cases such as information distortion, changing personal papers or needing telecommunications businesses to support verification.
According to the current schedule, subscribers who have not completed confirmation or verification before August 15 will have their two-way telecommunications services temporarily suspended. Therefore, spending a few minutes checking right now is a simple way to avoid interrupting communication.
