Accordingly, from May 2026, these devices can still read pre-loaded books, but cannot buy, borrow or download new content. Notably, if the device has an error and must be restored to the original settings, the device may become unusable. The cancellation of the account registration also causes the device to be "disabled".
With the Kindle Fire line, users can still use some other services, but no longer have the ability to buy or download content.
The list of affected devices includes: the first Kindle, Kindle 2, Kindle DX, Kindle Keyboard, Kindle 4, Kindle Touch, Kindle 5 and the first Kindle Paperwhite version.
Amazon says these devices have been supported for 14 to 18 years, while technology has changed significantly. The company estimates that only about 3% of users are affected and is encouraging them to upgrade.
In a customer email, Amazon provides a 20% discount code for some new Kindle models, along with e-book purchase credit if users exchange the device before June 20.
