When the phone has a problem and you need to take it for repair, it is very important to protect personal information. If you are not careful, personal data can be leaked or lost.
Backup important data
Before handing over the device to the repairman, back up all important data such as contact information, messages, photos, videos and documents. You can save them on cloud services such as Google Drive, iCloud, OneDrive or back up to your personal computer. This will help you avoid losing data if your phone has problems during repair or is lost.
Log out and delete personal accounts
Log out of all personal accounts such as social networks, emails, banking applications, and e-wallets. At the same time, remove passwords saved on the browser and application to avoid information theft. However, remember to back up the data before doing this.
Temporarily turn off security features
To make it easier for the repairman to check and handle the phone, you should turn off security features such as screen password, Face ID, or fingerprint. After receiving the device back, quickly bat these security features to protect the device.
Delete sensitive data and private applications
Delete messages, notes or applications containing sensitive information such as banking applications, e-wallets.
Select a reputable repair facility and clearly notify security requirements
Choose a store or repair center with a reputation and clear security policy. When handing over the device, clearly state to the technician that you need to keep your personal data confidential so that they can pay attention during the repair process.
Check and change the password after receiving the device back
After receiving the phone back, you should carefully check to see if any data is lost or has changed abnormally. Also, to enhance security, change all passwords of previously logged-in accounts on your phone.
