From July 1, 2025, MobiFone Telecommunications Corporation in collaboration with the Public Administration Service Centers in a number of provinces and cities across the country will officially deploy the operation of the Information System for handling administrative procedures according to the 2-level local government model.
In the recent past, MobiFone has been a participating unit in the implementation of the Administrative Procedure Information System in Hanoi and Thai Nguyen province. This system can completely meet the needs of handling administrative procedures of provinces, cities and ministries and branches according to the new model.
In the context of promoting online public services, reducing contact, reducing procedures, reducing staff, reducing intermediaries, MobiFone's implementation activities contribute to the effective operation of the local government apparatus at both levels, in accordance with the spirit of Resolution No. 57-NQ/TW dated December 22, 2024 of the Politburo on the development of science, technology, innovation and national digital transformation.
One of the highlights is the development and provision of modern public service products, application of advanced technology, effectively serving the national public administration.
The system helps connect and synchronize the handling process between the provincial and commune/ward levels, improving the efficiency of management, supervision and operation. Thanks to the application of technology, localities can save operating resources, reduce overlap, increase transparency and control the progress of file settlement well. At the same time, comprehensive digitalization also helps improve service quality, clearly demonstrating the role of digital government in serving people and businesses.
For people and businesses, this model creates a convenient, transparent and economical public service experience. Through the online platform, people can carry out convenient administrative procedures, easily track the progress of processing documents in real time, minimize costs and waiting time. This is an important step forward in building a modern, friendly and effective government, with the people as the center.
MobiFone Telecommunications Corporation - a national defense and security enterprise under the Ministry of Public Security - is committed to continuing to effectively deploy the Information System for handling administrative procedures according to the 2-level local government model, ensuring the best service for safe, smooth and user-friendly national public administration operations.
This is not only an important political task but also the responsibility and mission of MobiFone in the process of building a modern, transparent, and people-centric administration, contributing to the successful implementation of the national digital transformation goal.
