About 350,000 users reported incidents when accessing YouTube on the morning of February 18, according to the unofficial website Downdetector, which compiles reports from the user community. The most common reported problem is that users report experiencing incidents when using the YouTube application.
The incident also affected Vietnam. Accordingly, many users shared on associations and groups about when accessing YouTube, but not seeing the content displayed on the homepage. The interface of the page is almost completely blank, only the line "error occurred" appears. Many people are mistakenly mistaken for the incident due to errors in TV, Wi-Fi...
Shortly after the incident occurred, YouTube confirmed that "the incident has been fixed" on all its platforms.
The problem with our proposal system has been resolved and all of our platforms (YouTube.com, YouTube app, YouTube Music, Kids and TV) have returned to normal operation.
We sincerely thank you for your patience while we are fixing this problem," a notice on YouTube's help page said. Before the bug fix was announced, YouTube said it was making efforts to fix "a few reports that some people cannot log in to YouTube TV".
YouTube said: "This is a problem related to a wider incident across YouTube, and we are also making efforts to fix it.
YouTube initially confirmed the shutdown incident in a post on social network X: "If you are having difficulty accessing YouTube right now, you are not the only one".
Issues on YouTube quickly became hot topics of discussion on social media. A YouTube game content creator named ParrotMode wrote on X that YouTubers are currently "writing a 45-minute script about the major YouTube system crash in 2026".
