On December 30, 2024, the Government issued Decree 176/2024 regulating the management and use of funds collected from administrative fines for violations of road traffic order and safety and vehicle license plate auctions after payment to the State budget.
Articles 5, 6 and 7 of the Decree state the content and level of expenditure on funds collected from administrative fines for violations of traffic order and safety.
Including support for individuals and organizations providing information reflecting administrative violations of traffic order and safety; Rewarding collectives and individuals with outstanding achievements in ensuring traffic order and safety.
The level of support for individuals and organizations providing information reflecting traffic violations of one case or incident shall not exceed 10% of the amount of administrative fine, maximum 5 million VND/case or incident.
When people report violations of traffic safety and order by individuals or organizations, they can send them through many different channels.
Accordingly, the VNeTraffic application - Vietnam Smart Traffic has been put into use by the Ministry of Public Security. In this application, people can look up traffic violations; report (traffic violations, traffic jams, traffic accidents); and information on vehicle license plate auctions.
To send feedback, people need to enter the correct type of feedback, information about the incident, province/city and location of the incident.
People also need to enter the content of the incident along with pictures or videos. Authorities ask people to use the Vietnamese language; provide honest and objective reports of the incidents. The police will keep the information of the reporter confidential.
In addition, on the Traffic Police Department's Electronic Information Portal, the phone numbers of the Department and the Police of 63 provinces/cities are publicly posted. People can provide information and feedback directly through these phone numbers.
The Traffic Police Department also has a hotline 19008099 to receive information from people about traffic safety and order on highways. People can report traffic safety and order, traffic accidents or need support to handle incidents that arise when traveling on highways.
The police also receive information feedback through other units such as press agencies, the website of the Ministry of Public Security, the Traffic Police Department (csgt.vn)...
In addition, the Traffic Police Department of Hanoi City Police has started receiving reports of violations via Zalo "Hanoi Traffic Police Department".
On the iHanoi app, people can also send feedback and suggestions related to many areas, including traffic. Authorities will also respond to people's feedback and suggestions through the app.
