Hanoi City is urgently accelerating the progress of taxi conversion from fossil fuels to electric vehicles and green energy. Along with that, the city is building and applying a set of service quality assessment criteria according to the ranking model to standardize the operation of taxi businesses.
According to the plan of the Hanoi People's Committee, right in the first quarter of 2026, the Department of Construction will preside over and coordinate with the Department of Science and Technology, Hanoi Taxi Association and related units to develop and apply a set of criteria for evaluating service quality according to the ranking model. The evaluation ensures publicity, transparency, promotes healthy competition, and serves as a unified basis for classifying and standardizing operating businesses.
The assessment content focuses on the overall fleet, the rate of vehicles using electricity and green energy; the level of technology application in management, operation and service provision. The classification results will be publicly announced, and at the same time serve as a basis for applying priority mechanisms in business operations, especially in accessing infrastructure, parking spots and vehicle development.
The city also orients the gradual application of science and technology in taxi transport management; build a centralized management data system, ensuring connection and sharing with databases on registration, licensing, traffic monitoring and low emission zone management. In parallel, research integrates and publicizes information about electric taxis, green energy and the results of service quality assessment and ranking on digital platforms and related applications.
Hanoi sets a target to complete the conversion of 100% of taxis using gasoline and oil to electric vehicles and green energy by 2030 at the latest. According to statistics from the Department of Construction, by the beginning of 2026, the whole city will have 8,743 electric taxis. This year, it is expected that an additional 950–1,154 vehicles will be converted, bringing the total number of clean energy taxis to 9,693–9,897 vehicles, accounting for about 63–64% of the total number of taxis operating in the area.
