According to the Railway Transport Joint Stock Company, currently, some train ticket selling websites are not under the management of the railway.
Therefore, when passengers book train tickets on these sites, train ticket prices are often higher than the railway's regulated prices (8 to 10%).
For example, Saomaifly Company Limited has 3 websites that provide ticket purchasing services for passengers and enjoy the difference, including:
https://vetauduongsat.com;
https://vetauduongsat.vn;
https://vetauhoavn.com.
In an interview with Lao Dong, the Railway Transport Joint Stock Company added that in order to serve the travel needs of passengers during the 2025 Lunar New Year, the railway industry has organized ticket sales since October 1, 2024.
As of November 26, 2024, nearly 125,000 train tickets have been sold, with ticket sales revenue of VND 189 billion (tickets sold equal to 25% of passenger volume, 42% of revenue compared to Tet 2024). The number of tickets purchased online accounts for 61% of the number of tickets sold.
Comparing ticket sales speed (56 days of ticket sales), ticket sales volume and revenue are both 125% compared to Tet 2024 ticket sales.
Railway Transport Joint Stock Company emphasized that train tickets for travel from January 22 (December 23) to January 26, 2025 (December 27) are sold out.
Train tickets from January 27 (December 28) to January 28, 2025 (December 29) are about 8,800 tickets left at stations from Saigon, Di An, Bien Hoa to stations from Nha Trang to Hanoi.
After Tet period from January 29 (1st day of Tet) to February 16, 2025 (January 19), there are still many tickets for all days and stations.
Railway Transport Joint Stock Company recommends that, to ensure the rights of passengers when buying train tickets, avoid buying fake tickets or tickets with incorrect information.
Passengers should not buy tickets through intermediaries or impersonating railway staff, or through unofficial railway websites.
When taking the train, passengers must bring an electronic ticket or paper ticket and original identification; children must bring a notarized copy of their birth certificate or the original. Passengers eligible for discounts must bring identification documents such as student ID cards, war invalid ID cards, union membership cards, etc.
Passengers must be present at the station at least 30 minutes before departure and board the correct train, carriage number, and seat number printed on the ticket. Passengers must bring small luggage, each ticket must not exceed 20kg, and must take care of their own luggage.
The railway industry will check train tickets and passenger identification documents at the station entrance and train car doors. Passengers whose personal information matches the information on the train ticket will be allowed to enter the train station.
Passengers can check their e-ticket on the railway ticketing website by filling in the information below.
Step 1: Visit the website of Railway Transport Joint Stock Company.
Step 2: Go to “CHECK TICKET”.
Step 3: Fill in all information: Ticket code, Train code, Departure station, Arrival station, Train departure date, Personal document number printed on the ticket.
Step 4: Compare the information on the system and on the boarding pass.
If it displays “your e-ticket is completely valid”, passengers can use the ticket to travel by train as usual. If it displays “no matching e-ticket found”, please contact the station or call center for support.
