In the context of strong digital transformation, J&T Express not only focuses on improving service quality and customer experience but also puts information security first. The achievement of ISO/IEC 27001:2022 certification shows that J&T Express has built and operated an effective information security management system, meeting the strict requirements of international standards.
Accordingly, the ISO/IEC 27001:2022 international certification issued by ISO organization on the content of requirements for the Information Security Management System (ISMS) to ensure continuous security, integrity and availability of information as well as compliance with current legal regulations.
Mr. Phan Binh, Brand Director of J&T Express Vietnam, said that ISO/IEC 27001:2022 certification is an important milestone in J&T Express' development strategy: We identify information security as the core platform to develop technology applications to serve customers, and this certification affirms J&T Express' commitment to building a solid security system, protecting the rights of customers and partners, towards sustainable development in the future.
As a express delivery company with technology strengths, J&T Express has been implementing advanced e-logistics solutions, synchronously integrated throughout the system to optimize the operating process and ensure information security. A typical example is the document processing process, in which each package is assigned a single shipping code with a corresponding line code, all information is synchronized on different platforms ( App Shipper, Web/ App VIP, management software, JMS, DWS), helping to minimize errors and improve management efficiency. In particular, JMS software is used by J&T Express to manage operational information using AI, helping to collect and analyze data in real time, automatically creating reports and early detection of potential problems, thereby supporting problem resolution and improving logistics performance. This management and operation process has helped J&T Express Vietnam win the Business Software - Logistics category at the Asian Technology Excellence Awards 2023.
