The content of Official Dispatch No. 5488/TCT-KTNB clearly states: In recent times, besides the efforts of the entire industry to focus on completing assigned tasks, striving to reform and modernize to serve people and businesses better and better, there are still tax officials and civil servants who violate the law, are prosecuted, and are temporarily detained in relation to tax management for business households and individuals in some localities.
These violations have caused outrage in public opinion; seriously affecting the image and reputation of the entire Tax sector.
The General Department of Taxation requests the Director of the Tax Department and the Director of the Tax Branch to focus on directing the strict implementation of a number of notable contents such as:
Firstly, immediately organize the review, inspection and re-evaluation of the entire tax management of business households and individuals in the management area to promptly detect and prevent violations, failure to fully and promptly comply with legal regulations, improper implementation of procedures, and failure to strictly comply with directives from superiors.
In cases of civil servants who violate or show signs of violating, they must be strictly handled to set an example in accordance with the provisions of the law. At the same time, review and clarify the responsibilities of relevant groups and individuals; strictly handle the responsibilities of leaders and deputy leaders who allow negative incidents to occur in units under their responsibility and management; especially in cases of law violations that are prosecuted, temporarily detained, causing public outrage.
Second, together with the Party Committee, immediately organize in the fourth quarter a wide-ranging political activity, disseminate and thoroughly inform key leaders and all civil servants assigned to manage business households in the unit to promptly draw lessons and experiences from the incidents; educate and further deepen awareness of the urgency of maintaining discipline, order and image of the Tax sector.
Correcting the working style, attitude, behavior, and communication of tax officials with business households and individuals.
At the same time, promote support and guidance to raise awareness and compliance with tax laws of business households and individuals and create the most favorable conditions for business households and individuals to fulfill their tax obligations to the State.
Third, the General Department of Taxation requests the Directors of Tax Departments and Directors of Tax Sub-Departments to seriously implement the above instructions and summarize the general report on the work results in 2024.
The Director of the Tax Department and the Director of the Tax Branch are responsible to the General Department of Taxation for organizing tax management in the area according to the management hierarchy and are responsible for any violations of legal regulations occurring in the units under their management.
