Viettel MySign digital certificate locking ceremony, strengthening a reliable platform for digital transactions

Mimi Trần |

This is a step to establish a core security platform for Viettel digital signature services, helping each electronic transaction to be verified safely, accurately and with legal value.

Creating a digital certificate key" is a step to establish a core security platform for digital signature services, helping each electronic transaction to be verified safely, accurately and with legal value. This is the basis for users to confidently sign documents, papers, and contracts online anytime, anywhere in the digital environment.

Lễ tạo khóa chứng thư số cho MySign tổ chức với sự chứng kiến của Đoàn công tác Trung tâm Chứng thực điện tử quốc gia (Bộ Khoa học và Công nghệ).
The digital certificate locking ceremony for MySign was organized with the witness of the working delegation of the National Electronic Authentication Center (Ministry of Science and Technology). Photo: Viettel
Lễ tạo khóa chứng thư số là một quy trình kỹ thuật quan trọng trong hoạt động chứng thực điện tử
The digital certificate locking ceremony is an important technical process in electronic authentication activities. Photo: Viettel

Strengthening trust for electronic transactions

The digital certificate locking ceremony is not only an important technical process in electronic authentication activities, but also a step to affirm the safety, legality and reliability of the entire Viettel digital signature ecosystem, especially the MySign remote digital signature service.

The successful organization of the lock-up ceremony continues to show that Viettel-CA strictly complies with current legal regulations in the field of electronic authentication, while strictly meeting technical standards and high security requirements. This is also proof of Viettel's methodical and long-term investment efforts in building a safe, modern digital signature platform, ready to serve the increasing demand for electronic transactions of society.

Simpler and more convenient digital signing for users

Launched in September 2022, MySign is developed in the direction of bringing digital signatures closer to users with a simple, flexible and accessible experience.

Just download and install the MySign application, customers can sign online anytime, anywhere on their phone, tablet or personal device without a CA SIM or USB Token. The service supports many popular document formats such as PDF, Word, Excel, PowerPoint, XML..., and allows signing multiple documents at the same time, helping to shorten document processing time, save effort and improve work efficiency.

With this advantage, MySign is gradually turning digital signatures into a user-friendly and practical experience in digital life, from signing business records, electronic contracts, financial documents to online administrative procedures.

Widely trusted in many fields

To date, MySign has been deployed in more than 600 organizations, serving over 3 million digital signature transactions per day, showing stable, safe operation capacity and good ability to meet large-scale transaction needs.

The service is now integrated on the National Public Service Portal, 34 provincial-level public service portals and 18 public service portals of ministries and sectors, contributing to improving the quality of online public services, creating more convenience for people and businesses in the process of implementing digital procedures.

Not only present in the public sector, MySign is also trusted to be deployed in many key areas such as healthcare, education, finance - banking. Many large banks such as MB Bank, Vietcombank, BIDV, VietinBank, Eximbank... are using the service, showing Viettel's reputation, deployment capacity and responsiveness in environments with strict requirements for safety, security and system stability.

Towards universalizing digital signatures for the whole population

In its long-term development strategy, Viettel is coordinating with the national electronic identification platform VNeID to gradually expand digital signature access to a wide range of people. This is one of the important platforms to help promote electronic transactions, digital services and the digital economy to develop more strongly in the coming time.

Creating a digital certificate lock for MySign with an effective cycle until 2031 continues to reflect Viettel's long-term investment orientation in building a digital trusted infrastructure. This is the foundation for the service to maintain stable, continuous, and safe operation in the next 5 years, while continuing to optimize user experience and expand service capabilities on a larger scale.

Affirming service quality and customer experience

In 2025, Viettel-CA digital signature service was in the Top 5 CAs with the best service quality, and was also recognized with two titles: "CA with the most diverse technology and service applications in 2025" and "CA with the best customer experience in 2025".

These records are proof of Viettel's continuous efforts in developing digital solutions with customers at the center, combining technology, security and convenience in the usage process.

With MySign, Viettel continues to aim for a "no-distance" digital signing experience - where each individual and each business can sign quickly, conveniently, safely and trustably anywhere, at any time.

Mimi Trần
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