Sellers are supported with information transparency and improved operation on e-commerce

Vân Hoa |

Sellers are having more tools and support programs from e-commerce platforms to make product information transparent, improve operational capacity, and online business.

In the context of increasingly focused requirements on transparency and compliance in e-commerce business, sellers need to constantly improve business standards, from ensuring product papers to improving operating capacity. This is also a factor contributing to improving market quality, towards transparent, professional e-commerce and increasing consumer confidence.

Proactively prepare documents, ensure product information transparency

When doing business on e-commerce platforms (e-commerce), preparing complete industry licenses and product documents is the basis to prove the validity, origin, and origin of products, and at the same time meet the requirements for information and documents in the online business process. Especially, in the context that the requirements for transparency and compliance in the e-commerce market are increasingly focused on, completing and managing complete product document files has become one of the things sellers need to pay attention to. For sellers and businesses doing business on Shopee, sellers can use the "License Management" feature to post and manage industry licenses and product documents conveniently right on Shopee's Seller Channel. Documents related to products being prepared for sale and products already on the booth can be added, monitor the status of document approval and updated on the same interface.

Focusing product dossiers on the same booth management and operation system helps sellers save time and effort in the process of managing documents, and is also more convenient when needing to look up or supplement information. With documents related to origin and origin, full storage also supports sellers to have more basis to compare and clarify information in case of verification or handling complaints.

Thus, it can be considered that the tools for posting, managing licenses and documents provided by e-commerce platforms are becoming a part of the journey to accompany online sellers to be more secure, transparent and convenient.

Equip more practical knowledge and skills in booth operation

In addition to posting and fully managing licenses and documents to ensure product transparency, sellers also need to constantly improve their knowledge and practical skills to operate e-commerce booths effectively and professionally. From booth management, advertising, content building to exploiting new tools, constantly updating knowledge and skills helps sellers adapt to market changes and expand development opportunities.

Understanding this need, ShopeeUni implements the "ShopeeUni Growth Station" training program series, providing practical knowledge and experience revolving around six groups of content including booth operation, Shopee Ads, Shopee Live, brand building, business expansion and growth in intra-floor and extra-floor traffic.

The program focuses on solving specific needs and problems in the business process of sellers through many different forms. Among them, a typical example is the series of in-depth video exchanges "Sitting down to drink tea, discuss wholesale business". Here, ShopeeUni experts will interview and exchange directly with a wealthy experience selling community, thereby bringing intuitive, easy-to-apply sharing and linked to actual operation for floor sellers.

Chuỗi video “Ngồi xuống uống trà, bàn chuyện bán buôn” đem đến góc nhìn, chia sẻ về vận hành thực tế từ các nhà bán giàu kinh nghiệm. Ảnh: DNCC
The video series "Sitting down to drink tea, discussing wholesale" brings perspectives and shares on practical operations from experienced sellers. Photo: DNCC

Starting to air from August, the video series "Sitting down to drink tea, discuss wholesale" has now released two episodes, bringing realistic perspectives on the operation and development of the booth. If the first episode shares how to operate, develop products and build a growth platform for sellers, the latest episode delves into the experience of implementing advertising strategies, budget management, optimizing campaigns and selecting potential products for the peak season. Sellers can watch and follow all episodes in the video series here.

In addition, ShopeeUni Growth Station also has a Technology Station and Functional Station, guiding sellers to apply Shopee AI in building images, videos and content to attract buyers, and introducing tools to support business inside and outside the exchange.

In the preparation phase to enter the peak shopping season at the end of the year, accessing appropriate tools and knowledge will help sellers optimize the operation process, while improving their ability to adapt to the market. From perfecting and managing documents and product papers to updating knowledge, skills and how to apply new tools, solutions from Shopee are creating an additional platform for sellers to do business more conveniently, efficiently and securely on e-commerce.

Vân Hoa
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