In the context of strong national digital transformation, the Ministry of Information and Communications (now the Ministry of Science and Technology) has officially issued a roadmap for turning off 2G waves nationwide in September 2026, in order to re-plan the frequency band to support modern 4G/5G technology.
This is a strategic decision of the State, demonstrating the integration with the global trend when many countries have turned off old technology waves (2G, 3G) to focus resources on more advanced technologies. turning off 2G waves not only releases bandwidth for high-speed services but also helps reduce outdated infrastructure operating costs, while improving the quality of national connectivity. In the world, more than 100 countries have completed this, such as: UK, Germany, Singapore, Japan..., creating a foundation for sustainable digital economic development.
Viettel is committed to strictly complying with the regulations of the Ministry of Information and Communications, while supporting customers to switch smoothly, without interruption in communication.
With the desire for no one to be left behind, Viettel has implemented many practical accompanying programs, helping people easily upgrade to 4G/5G VoLTE devices - clear HD voice quality, smooth calling with a call drop rate on 4G/ VoLTE voice less than 59% compared to the call drop rate on 2G.
Specific support policies from Viettel include:
• Converting devices at preferential prices: Customers can buy 4G devices for only 200,000 VND or exchange all old devices to new 4G/5G VoLTE phones from reputable companies such as OPPO, Samsung for only 2 million VND.
• Giving attractive services: Customers who switch to VoLTE support devices are also given free calling space for 30 days - experience high-quality 4G/5G voice service.
• Support for installing and activating free VoLTE: At more than 200,000 Viettel transaction points nationwide, the technical team will check the device, transfer the account/data, activate VoLTE, and provide instructions on how to use it. Especially prioritize on-site support for the elderly and remote areas.
The roadmap for turning off 2G waves according to the Ministry's regulations in September 2026 is not only a necessary step for Vietnam's telecommunications infrastructure but also opens an era of smart, safe and sustainable connectivity.
For detailed information about the program, customers should contact hotline 1800.9098 for advice and special offers.
