A turning point in heritage access
Using virtual reality (VR) and augmented reality (AR) technology, the Hue Monuments Conservation Center has created breakthrough tourism products, notably the product: "In search of the lost Royal Palace". This product and service not only brings a new perspective on Hue's cultural heritage but also takes visitors back to the past through vivid experiences. Through virtual reality glasses and visual audio, visitors have the opportunity to explore the historical values of the Nguyen Dynasty in the most authentic way.
Through AR Nreal Air Glass, visitors can interact with the historical space of the Nguyen Dynasty, from royal court ceremonies to the changing of the guard at Ngo Mon. In particular, XR (extended reality) technology helps recreate rituals, architecture and historical events such as: Tet pole raising ceremony, king audience ceremony, or art performances at Duyet Thi Duong very realistically right at the locations where these activities took place in the past.

Not only does it introduce and revive history through technology, virtual reality also contributes to recreating lost architectural works that have not yet been restored in reality to serve visitors with high accuracy. Along with virtual and augmented reality, the Hue Monuments Conservation Center also applies Nomion technology solutions to identify Nguyen Dynasty artifacts. Thanks to this technology, visitors only need to use their smartphones to scan the NFC chip attached to the artifacts to get full information from the cultural significance and detailed 3D images of each artifact. This is not only a huge step forward in bringing artifacts closer to the public but also helps ensure the authenticity and copyright protection of valuable artifacts.
Mr. Hoang Viet Trung - Director of Hue Monuments Conservation Center, shared: "We want to use technology to not only revive the past but also connect heritage with the younger generation, helping them feel the vitality of history."
E-ticket - a step forward in management
In parallel with the implementation of virtual reality, the Center has pioneered the application of an electronic ticket system, allowing visitors to buy tickets online, pay cashlessly and scan QR codes at the control gate. This system helps shorten waiting times, increase visitor satisfaction as well as enhance user experience and ensure transparency in management.
Since November 2022, the electronic ticket system has been successfully deployed at major locations such as the Imperial Citadel, Tu Duc Tomb, Minh Mang Tomb and Khai Dinh Tomb. As a result, 100% of tickets at these locations have been digitized, bringing about clear efficiency in the operation and management of visitor data.
The fact that the Hue Monuments Conservation Center has pioneered and done well in digital transformation is very important, especially in the context that Hue has just been approved by the National Assembly to become a centrally-governed city. With the main internal strength being cultural heritage, this transformation not only helps to enhance the value of heritage but also contributes to promoting comprehensive socio-economic development.

Chairman of the People's Committee of Thua Thien Hue province - Mr. Nguyen Van Phuong, emphasized: "Steps in digital transformation not only improve the quality of heritage management but also create a strong driving force to build Hue into an international-class cultural and tourism center".
Mr. Hoang Viet Trung said that the Hue Monuments Conservation Center aims to comprehensively digitize the heritage data system, from 3D digitization of relics to building digital museums. The application of artificial intelligence and blockchain technology will help manage heritage more sustainably and modernly, while increasing accessibility for the international community.
“Digitizing heritage is the best way to turn cultural heritage into a driving force for socio-economic development, while preserving and promoting precious values for future generations,” Mr. Hoang Viet Trung affirmed.
“In Search of the Lost Royal Palace” is not only an experiential product but also one of the iconic examples of the creativity and commitment to heritage conservation of the Hue Monuments Conservation Center. Thanks to its continuous efforts, the Center is bringing Hue’s cultural heritage closer to the world, affirming its pioneering role in combining conservation and development, tradition and modernity.
“In Search of the Lost Palace” is not only an innovation in heritage conservation, but also a vivid demonstration of how modern technology can blend with traditional values, creating new vitality for cultural heritage and making practical contributions to the sustainable development of the community.