Digital transformation through KHANHHOA-S app, increasing interaction between government and citizen

Hữu Long |

Khanh Hoa - The implementation of digital transformation, including the KHANHHOA-S app, helps people exercise their right to monitor and reflect petitions quickly.

On April 15, Mr. Nguyen Thanh Ha - Vice Chairman of Khanh Hoa Provincial People's Committee said that the locality has implemented the KHANHHOA-S application.

This is not just a simple mobile application but is also seen as a "digital bridge", helping people exercise their right to monitor and reflect petitions quickly and transparently.

Accordingly, after installing the KHANHHOA-S application, people no longer have to directly go to functional agencies or send applications in the traditional way.

With just one smart mobile device, many utilities have been integrated, contributing to simplifying the process of interacting with the government.

Specifically, the application allows people to reflect on the scene by sending images and videos about inadequacies in life such as waste causing unsanitary conditions, degraded traffic infrastructure, urban order violations or electricity and water incidents... right at the scene of the incident.

In addition, the entire process of receiving and processing feedback is publicly updated on the system.

Thanks to that, people can monitor the progress of functional agencies' resolutions, contributing to increasing transparency and responsibility in state management.

In the process of digital transformation in the locality, KHANHHOA-S also integrates the function of searching for public services, helping people connect directly to the online public service portal, thereby carrying out administrative procedures conveniently and saving time.

The commissioning of the KHANHHOA-S application is expected to contribute to improving management efficiency, while promoting the supervisory role of people in building digital government in Khanh Hoa.

Hữu Long
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