The Can Tho electronic information portal updates information, the Department of Agriculture and Environment of Ho Chi Minh City has issued a notice to receive and process information reflected through the hotline about environmental pollution.
Accordingly, the contents received include: information about organizations and individuals with acts of discharging waste (wastewater, solid waste, exhaust gas, noise) showing signs of environmental pollution; information about changes in the current state of environmental quality that may be caused by waste discharge; other information related to environmental pollution.
Requesting from the Department of Agriculture and Environment of Can Tho City, the complainant needs to provide information of the organization or individual complaining (such as full name, address, phone number, email); name of the organization or individual with signs or acts of environmental pollution if identified; time of occurrence or discovery of the incident; location, location of the incident.

In particular, when reflecting, it is necessary to describe the type of pollution (wastewater, exhaust gas, solid waste, noise); the nature and extent of incidents occurring immediately, suddenly or frequently, continuously; the scope and extent of pollution or information about changes in the current state of environmental quality that may be caused by waste discharge.
The complainant can include images, videos, audio recordings, documents, records and other related information if any.
Feedback and recommendations are received through phone calls, texting to hotline numbers, hotline emails; feedback directly at the agency headquarters or through postal services.
Previously, Lao Dong Newspaper had many articles reflecting the environmental pollution situation in Can Tho City of a constructive nature, contributing to pointing out "bottlenecks" in non-synchronous waste treatment infrastructure, discharge pressure on river and canal systems, affecting urban aesthetics, people's health,... along with recommendations and solutions from localities, functional sectors, and experts.
Currently, it is easy to see that in Can Tho City, waste sorting at source according to regulations has not been implemented synchronously and thoroughly. This is considered one of the reasons causing difficulties in environmental management and solid waste treatment.
