For Mr. Tran Hoang Anh (born in 1997), Youth Union work is a long journey of attachment and accumulation over many years. Right from when he was a student of the Vietnam Youth Academy, he participated in youth union activities at schools and residential areas. In the following years, he continued to be associated with youth union work in many different environments and levels, from grassroots to in charge of student association activities, youth union movements of colleges and universities in Hanoi City...
In 2025, taking on the position of Secretary of the Youth Union of Van Mieu - Quoc Tu Giam ward (Hanoi), Mr. Hoang Anh returned to the grassroots area. This return brings many experiences but also poses new challenges for him.
About 6-7 years ago, the grassroots youth union organization model with a small number of youth union branches. Now that the scale is larger, the operating policy must also change, especially in the context of digital transformation," Mr. Hoang Anh shared.
According to Mr. Hoang Anh, digital transformation is no longer a slogan or a movement, but a specific requirement in the daily activities of the government and people. However, at the grassroots level, this process faces many difficulties, especially with the staff of residential areas. “Most of the party cell secretaries, heads of the Fatherland Front Committee, heads of residential groups are in their 60s and 65s, and retirees, so access and use of technology are still limited,” he said.
From that reality, Mr. Tran Hoang Anh proposed to implement a series of training classes called "Digital Assistants", to help residential area officials get acquainted with and use equipment and technology applications to serve their work. He shared: "This idea originated from me personally, but to organize the class, it is the effort of the collective of the Ward Youth Union Executive Committee, according to the principle: collective leadership, individual responsibility".
Digital tutoring" has been implemented since January 7, 2026. To date, the class has organized 6 classes, maintained on Tuesday, Wednesday and Thursday evenings every week. In the initial phase, Mr. Tran Hoang Anh will be the instructor and self-build the curriculum based on discussions between the Executive Committee and the Standing Committee of the Ward Youth Union.
Class students are Party cell secretaries, heads of Front work committees... most of whom are over 60 years old, and guides and supporters are youth union members. In particular, during the learning process, union members will always closely monitor and support students in class and at home when necessary. With the characteristics of a class with a variety of ages, qualifications and experience, the model is implemented in the spirit of "grassroots digital learning", starting from basic contents such as Word, Excel for students to consolidate knowledge, then gradually moving towards getting acquainted with administrative software...
Because it has only been implemented in a short time, the "Digital Assistant" model cannot fully assess its effectiveness. However, according to Mr. Hoang Anh, many students have been able to self-draft a complete document of the Party cell, and self-generalize the list of Party members of the residential area. This is a positive sign, one of the first successful steps, showing that the model originates from the actual needs of the grassroots level.
In a society that is developing strongly in technology, the "Digital Assistant" class is not a short-term movement, but a way for grassroots officials to get acquainted and approach. "Through the class, I hope to create a habit of using technology for officials, gradually moving towards digitizing the document system, gradually reducing paper use. In addition, I also hope this approach will spread more widely, helping other grassroots officials improve their skills in using technology to help their work," Mr. Hoang Anh expressed.
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