Looking at the outstanding results in Vietnam's administrative reform work in 2024, it can be seen that we have achieved important steps forward, contributing to positive changes in many areas.
From promoting institutional reform, streamlining the apparatus to efforts to strengthen e-government and digital government, all aim at the goal of building a modern, friendly administration that serves the people.
In fact, the number of legal documents issued last year was quite impressive: 29 laws, 182 decrees, and hundreds of circulars, demonstrating the central government's commitment to removing institutional "barriers".
It is undeniable that the Government's drastic policies, especially identifying administrative reform as one of the key management focuses, have brought this process into depth.
The highlight is the "revolution" of streamlining the apparatus that Permanent Deputy Prime Minister Nguyen Hoa Binh - at the 9th Session, assessing the results of administrative reform implementation in 2024, discussing the direction and tasks of work in 2025 of the Government's Steering Committee for Administrative Reform on the afternoon of January 15 - highly appreciated for its spreading nature.
The frank and responsible recognition of Permanent Deputy Prime Minister Nguyen Hoa Binh about the "existences and limitations" is also a wake-up call for all levels and sectors.
The Deputy Prime Minister pointed out that "it still causes inconvenience to the people", showing that despite many achievements, the administrative reform has not yet fully met the expectations of society. Many people and businesses still face difficulties in accessing public services; cumbersome and overlapping procedures still exist in many areas.
This reality requires us to look deeper into the quality of reform, not just the number of documents issued. It is necessary to continue to improve the mechanism for inspection, supervision, and evaluation of administrative reform work at the local level. Each administrative agency must be an important “link”, directly responsible to superior leaders and the people for reform.
The goal of administrative reform is to bring convenience and satisfaction to people and businesses. To do so, it is not only necessary to streamline the apparatus and issue mechanisms, but also to change the mindset and service attitude of the staff and civil servants. The spirit of "service" must permeate and be present in every operation and action.
The journey of administrative reform is still long, requiring high determination, courage to acknowledge limitations and seek breakthrough solutions.
To help people no longer be bothered by cumbersome and overlapping procedures, it is necessary to quickly clear them up, effectively use all resources, and turn governments at all levels into true "service governments".
Only then will administrative reform truly go into depth, creating a solid foundation for a prosperous and modern Vietnam.
