Digital transformation to improve healthcare and patient treatment

Thanh Chân |

The Ho Chi Minh City health sector has had many digital transformation solutions to help people easily find suitable medical examination and treatment places, reduce the workload for health workers and solve many financial management problems.

People can easily look up information about medical examination and treatment facilities.

According to the Ho Chi Minh City Department of Health, in recent years, especially after the COVID-19 pandemic, many new issues have arisen in the management of medical and pharmaceutical practice in Ho Chi Minh City, such as the increasing number of medical and pharmaceutical establishments. Currently, the city has more than 20,000 medical establishments, of which more than 99% are private establishments.

Other issues include the encroachment of some beauty establishments (licensed by the People's Committee of the district or the Department of Planning and Investment) into the medical field (licensed by the Department of Health); practitioners exceeding the scope of expertise stated in the practice license; establishments providing technical services beyond the list of licensed techniques, without registering practitioners; illegal and false advertising; establishments violating and being administratively sanctioned continuously changing the name and address of the establishment; medical incidents from cosmetic establishments.

With the efforts to convert paper data to digital data of the functional departments of the Department of Health, along with the active participation in providing information from medical examination and treatment facilities in the city, the Practice Information Lookup Portal of the Ho Chi Minh City Department of Health has been successfully tested.

This is an effective solution that not only helps people easily look up information and find suitable medical examination and treatment facilities (specialty, type of facility, quality of facility, etc.), but also helps officials and civil servants of the Department of Health proactively look up relevant information belonging to different functional departments.

The Ho Chi Minh City Department of Health hopes that digital transformation will help the unit move from a passive to a proactive position in detecting, inspecting, and handling violations of the law in medical examination and treatment.

Digital transformation in hospital financial management

Associate Professor, Dr. Nguyen Thanh Hung - Director of Children's Hospital 1 - said that the results achieved when piloting the application are to improve financial management efficiency; optimize resources and reduce costs; improve financial forecasting and support strategic decision making; enhance transparency and accountability; strengthen cash flow control and debt management.

According to the Ho Chi Minh City Department of Health, in the context that public hospitals are facing many challenges in financial management, developing a tool to help warn about the hospital's financial situation is urgent.

Financially autonomous public hospitals need a system capable of comprehensive monitoring and early warning of potential risks so that hospital managers can proactively adjust financial strategies in a timely manner.

Associate Professor, Dr. Tang Chi Thuong - Director of the Department of Health of Ho Chi Minh City - said that after more than 1 year of ordering with the bank, the application helps the health sector and hospital directors have a better financial management tool.

The initial phase is done. The next step is to use this tool effectively.

Thanh Chân
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