From June 16, people in the communes and wards subject to consolidation in Hai Duong province will come to do administrative procedures at the new Commune and Ward Public Administration Service Centers.
Right from the first days of operating the new model, the working atmosphere at public administrative centers was orderly and orderly, and civil servants directly guided people in a dedicated and friendly manner. Administrative procedures are handled quickly, shortening waiting time.
Nguyen Luong Bang commune is one of the localities implementing a trial run of the Commune-level Public Administration Service Center model. The trial run time starts from June 16 at the headquarters of the People's Committee of Nguyen Luong Bang commune (at the current headquarters of the People's Committee of Thanh Tung commune, Thanh Mien district).
During this period, all administrative procedures are received and returned at a single unit. The application of information technology and digital documents is deployed synchronously, helping to ensure the principles of "transparent" and "quick" and effective disclosure.
At the Nguyen Luong Bang Commune Public Administration Service Center, people come to complete procedures quickly, the working atmosphere is bustling but still orderly and scientific. The infrastructure here is invested in a spacious, modern, spacious space, scientific arrangement, system of tables, clear instructions, creating favorable conditions for people.
Ms. Vu Thi Mai (Nguyen Luong Bang commune, Thanh Mien district, Hai Duong province) said: "I went to make birth certificates for my child. At first, it seemed that the merger would be complicated, but when we arrived at the place where the staff were enthusiastically instructed, all processes were clear and easy to understand. The center is clean, beautiful and modern, I am very satisfied.
Also working at the Nguyen Luong Bang Commune Public Administration Service Center, Mr. Tran Van Thu shared: I came to confirm my bank loan application. The receptionist is open and processes the application very quickly. I am very satisfied with this convenience.
The model of the Commune-level Public Administration Service Center aims to modernize the administrative system, taking people as the center of service.
All administrative procedures are received at one door, with a centralized, supervisory, and transparent handling process. Localities have rearranged the team of civil servants in a streamlined and efficient manner, while investing in modern facilities and equipment to best serve the needs of the people.
The implementation of the Public Administration Service Center model at the commune and ward levels is an important step forward, contributing to improving the quality of people's service, streamlining processes, transparency of procedures and shortening the time to process documents. The model aims for convenience, professionalism and friendliness, creating maximum favorable conditions for people and organizations when coming to work.
