7 units to deploy the trial operation on the morning of June 20 include: Bac Lieu ward, Gia Rai ward, Vinh Loi commune, Hoa Binh commune, Phuoc Long commune, Hong Dan commune, Long Dien commune.
After a trial operation at the commune level, the general process of handling arriving documents and the process of handling documents went smoothly, ensuring the script framework with the plan. Cadres, civil servants and public employees operate the basic steps on the Document Management Software System for the receipt process as well as the sending document process. The work of submitting documents online on the National Public Service Portal and submitting documents directly is basically smooth, ensuring according to the script framework.

The commune has proactively developed a scenario for handling situations, assigning clear responsibilities, promptly resolving arising difficulties and problems.
In addition to activities that are implemented smoothly, meeting the requirements of the plan, there are still some limitations and problems that need to be resolved soon so that the apparatus can operate smoothly when officially operating on July 1.
In particular, some communes and wards use the old commune's reception and return of results department as the Public Administration Service Center, so the area is limited, the arrangement of functional areas for the Public Administration Service Center does not comply with regulations, and does not meet the needs of serving people coming to do transactions.

Speaking in Bac Lieu ward, Standing Deputy Secretary of Bac Lieu Provincial Party Committee Huynh Quoc Viet suggested that the meeting of members of the Ward Committee should have a record; clearly and accurately assign functions and positions, and resolve priority issues. Ward leaders need to pay attention to the one-stop department, not letting people wait too long. For documents and procedures that need to be resolved, people can be asked for opinions immediately to respond to them, people should not be asked to return without asking for opinions from authorities...
Pay attention to and prioritize the preparation of facilities, digital infrastructure, machinery, and equipment for new administrative units, especially the Public Administration Service Center. Prevent the department from reacting quickly and handling problems arising when the commune is newly officially operates. Focus on clearly assigning people, work, and time to proactively handle work, without waiting for instructions from superiors.
The Deputy Secretary of the Bac Lieu Provincial Party Committee emphasized: This pilot operation is very important, as a basis for drawing experience when the new commune level officially operates. The functions and tasks of the new commune are expected to be many, along with that, the amount of work that needs to be solved is very large, so it requires each cadre and party member to make great efforts, uphold the sense of responsibility, proactively study administrative processes and procedures at 2 levels.