Agribank accompanies the "Hanoi Convention" - Creating a safe and sustainable digital space

Thu Hằng |

Agribank is a Gold Sponsor accompanying the signing ceremony of the "Hanoi Convention" on combating cybercrime, contributing to building a safe and reliable digital space.

The Bank for Agriculture and Rural Development of Vietnam (Agribank) as a Gold Sponsor is honored to accompany the Opening Ceremony of the United Nations Convention against Cybercrime (abbreviated as the "Hanoi Convention") taking place over two days, October 25-26, 2025, at the National Convention Center in Hanoi, Hanoi. This is an important development step in international cooperation to enhance cybersecurity and create a trustworthy and transparent digital environment.

This event not only marks the first time Vietnam has hosted a United Nations multilateral Convention on Cybercrime but also affirms its position and capacity for global integration in the digital age. The Hanoi Convention - officially called the United Nations Convention against Cybercrime - was adopted by the United Nations General Assembly on December 24, 2024, and opened for signing from October 25-26, 2025 in Hanoi.

Considered the first global criminal justice treaty in more than 20 years to establish a common international legal framework on cybercrime prevention, electronic evidence sharing, cross-border investigation cooperation and support weak countries in cybersecurity capacity. The event was prepared on a very large scale: More than 100 national delegations and international organizations confirmed their attendance as of early October 2025; In addition to the signing ceremony, there were about 8 discussion sessions, 32 thematic seminars and more than 20 international exhibition booths on technology, digital transformation and cybercrime prevention.

Vietnam's selection as host for the signing ceremony affirms the country's strong commitment to promoting digital law enforcement, multilateral cooperation and sustainable development in cyberspace. As a Gold Sponsor, Agribank hopes to contribute to the success of an important foreign and cybersecurity milestone, while affirming the bank's strong commitment to protecting customers and ensuring safety in the digital world.

In the era of banking and financial transactions increasingly being conducted on digital platforms, risks from cybercrime and high-tech fraud pose urgent security requirements, not only for businesses and national organizations, but also for individual customers. Agribank always puts the protection of personal information, data security and transaction safety in the digital banking system - eBanking, Mobile Banking first.

Agribank has been implementing many security solutions, improving the ability to prevent cybercrime and supporting customers in safety when using digital services. Specifically, in 2024, Agribank detected and handled hundreds of cyber attacks, blocked more than a hundred fake brand pages, supported hundreds of customers to be scammed online, and conducted tens of millions of system scans. In 2025, Agribank will continue to invest in modernizing technology infrastructure, implementing the IT Development Strategy and Digital Transformation Plan to 2025, with a vision to 2030, focusing on data security solutions, preventing cyber attacks, protecting access and ensuring system safety, helping customers feel secure when transacting on digital platforms.

Along with that, Agribank often recommends that customers be cautious: always check website information, fanpage and links carefully, verify through official channels before making transactions; do not provide OTP codes, passwords, personal information to anyone; only transact through the bank's official channels. Agribank also proactively informs customers widely through websites, fanpages, transaction points (more than 2,000 points nationwide) about common scams such as forging SMS messages, emails, calls from banks or impersonating police officers, prosecutors, etc. Thereby, Agribank hopes that each transaction of customers is not simply an operation, but a transaction protected in a safe digital environment and led by a responsible bank.

Participating in international events such as the Hanoi Convention, Agribank further affirms its desire to link its intrinsic value with the mission of protecting customers against new risks in the digital age. Agribank customers can rest assured that the bank not only provides convenience - quickly - modernly, but is also a trusted companion in every transaction, whether it is a traditional transaction or a digital transaction.

Accompanying the event "Hanoi Convention" with the theme "Anti-cybercrime - Sharing responsibility - Towards the future", Agribank believes that this companionship will contribute to spreading the value of cooperation, sharing responsibility between countries and organizations, as well as between banks - customers - communities in the fight for a safer online environment.

Agribank is committed to continuing to invest heavily in technology infrastructure, improving information security capabilities, diversifying security solutions - from eKYC facial authentication to trading authentication via soft‐OTP and token, while continuously updating risk warning programs, instructing customers on prevention and response methods. Accompanying Agribank, each customer is contributing to building a digital ecosystem - safe, transparent and sustainable.

Accompanying the signing ceremony of the "Hanoi Convention", Agribank is committed to continuing to promote its pioneering role for a prosperous and sustainable digital future for Vietnam and the international community.

Thu Hằng
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