Previously, OPES was also honored to be in the "Top 10 Prestigious Life Insurance Companies in 2025" announced by the prestigious rating organization Vietnam Report.
OPES Insurance Joint Stock Company continues to affirm the strong steps of the promising digital insurance model with being honored in two important categories: AI Initiative of the Year and Virtual Insurer of the Year at Insurance Asia Awards 2025 - the top honoring ceremony for the Asia Pacific insurance industry. This is a clear demonstration of the achievements that OPES has achieved after a persistent pursuit of a comprehensive digitalization strategy.
OPES was honored as Digital Insurance Company of the Year for the second consecutive year and is also the only representative of Vietnam to receive this award up to now. With a revenue growth of 95% in 2024, more than 20 insurance products are distributed through multiple channels, along with a network of 30 partners operating in many fields, OPES completely conquered the jury on the ability to implement the digital insurance model effectively and sustainably.
In addition, to win the AI Application Initiative of the Year award, OPES has overcome many strong competitors, as well as met a strict assessment system including 3 core criteria: breakthrough and creativity, efficiency and impact, flexibility and adaptability.
According to the assessment from Insurance Asia Awards, OPES has had initiatives applying AI in a new, different way and creating real value, gradually automating operations as well as digitizing the entire journey of customers, while bringing positive impacts to the operations of businesses as well as the entire industry.
During more than 7 years of operation, OPES has implemented a series of projects applying AI to services, products and operations. Notable is the real-time risk assessment system using machine learning (Machine Learning) technology in motor vehicle insurance, helping to save human resources and improve customer experience.
Not stopping there, OPES also integrates AI and process automation technology (RPA - Robotic process automation) into many other operating stages, from document processing, documents, bot chat 25, helping to cut down on paperwork by 70%, saving 50% of resources.
OPES representative shared: The title of Digital Insurance Company of the Year for 2 consecutive years and AI Application Initiative of 2025 are worthy recognition of OPES steadfast efforts in digitalizing insurance since the early days, as well as affirming OPESs position and achievements in the Vietnam non-life insurance market.
We believe that technology, especially artificial intelligence (AI), not only promotes the effectiveness of the present, but also has the ability to adapt quickly to changes, ready to anticipate future development opportunities in the insurance industry. OPES will continue to innovate and create, contributing to promoting the overall development of the Vietnamese and global insurance markets.
As of the end of the second quarter of 2025, OPES has served more than 20 million customers and issued nearly 500 million online insurance contracts. The output of contracts issued daily has increased more than double, from 300,000 contracts (2023) to 630,000 contracts (2024). In the first half of 2025, during its peak, OPES recorded a record issuance of nearly 1 million insurance contracts/day.
In addition to strong growth performance, OPES still maintains a streamlined business model with only about 120 full-time employees (FTE), becoming the non-life insurance company with the highest revenue per employee performance in the Vietnamese market.
The company has set a pre-tax profit target of VND636 billion in 2025, up 34% compared to 2024. To implement this plan, OPES will continue to maintain investment in technology, increase the application of artificial intelligence AI, one of the key factors helping businesses maintain their leading position in the digital insurance model.
Previously, OPES was also honored to be in the "Top 10 Prestigious Life Insurance Companies in 2025" announced by the prestigious rating organization Vietnam Report. In particular, OPES is the youngest company to make this prestigious ranking, showing outstanding competitiveness among the markets. The announcement ceremony is expected to take place in August 2025 in Ho Chi Minh City.
As a company in the unique expanded financial ecosystem of parent bank VPBank, OPES benefits from the comprehensive support of the corporate model, reaching customers nationwide in many fields from banking finance, securities, and consumer goods. Thereby, helping the company diversify business models, products and services suitable for each customer segment.
