Not only analyzing economic, social, medical, educational data... VNPT's Smart Commune Operation Center also has the ability to monitor security, detect and warn traffic and public order. Thereby, supporting local leaders to make accurate and timely decisions.
VNPT's Smart Commune Operations Center is an advanced solution, applying AI to analyze data in all fields of economy, society, healthcare, education and security and traffic monitoring. The system provides important indicators, helping local leaders make decisions based on accurate and timely data. With the ability to automatically detect and warn, the smart operating center not only improves management efficiency but also contributes to ensuring safety and public order.
For example, AI can analyze camera data to detect traffic or security problems, thereby issuing timely warnings to authorities. Or the solution of integrating AI to identify and extract important information from documents, helping staff grasp the main content without having to read the entire document.
In particular, the integration of AI helps enhance the user experience thanks to the ability to search quickly, accurately and support semantic search to help reduce errors and support more effective decision making.
In addition to the commune level, VNPT also deploys a system to operate the area/hamlet/street - an outstanding solution, supporting heads of residential groups and ward and commune officials in managing, digitizing data and connecting with people. The process is simplified, the system allows updating population information, managing community activities and handling people's requests quickly and transparently.
Thereby, helping to improve service efficiency and promote community participation. Notably, VNPT's smart communication system uses loudspeaker clusters to produce and edit content, effectively bringing information to people and businesses. This is a solution that is especially suitable for commune-level localities, where grassroots information plays an important role in connecting the government and people.
In addition, VNPT's unified collaboration platform in the digital environment is a smart workspace for staff. With the support of the generative artificial intelligence assistant (GenAI), this platform integrates essential working systems, providing timely information and allowing smart lookups through Q&A.
In addition to the smart, advanced platform, VNPT's digital solutions and file archiving are also an important highlight. This system helps protect documents from damage caused by time, environment or incidents such as fires and floods. Instead of manual searching, users can quickly look up documents through keywords or filters, saving time and physical storage costs.
In particular, VNPT also provides specialized management solutions in the fields of healthcare, education, agriculture, land and natural resources. These solutions are specifically designed to meet the specific needs of each locality, from medical records management, learning progress monitoring, to land resource monitoring...
After a period of official operation, the No. 2 level government has been bringing smooth digital service experiences to people and operating staff.
Smart KIOSKs allow people and businesses to look up information, submit documents online, get serial numbers and assess satisfaction in just a few minutes. This not only saves time but also improves the user experience, contributing to building a close, transparent and modern government image.
As for grassroots staff, a series of VNPT digital solutions have been helping their work operate more smoothly, no longer taking too much time to look up data, smooth operating mechanisms, unified processes, and more smooth coordination between departments. In addition, VNPT's timely technical support 24/24 helps arising situations to be resolved quickly and promptly.
When implementing the operation of a two-level government, initial difficulties and challenges are inevitable. However, with the timely support and support of many advanced information technology solutions, VNPT's expertise in localities after the merger has contributed to creating conditions for authorities at all levels from operation, professional management to serving people and businesses better and better. This is not only the responsibility of the service provider but also a commitment and consensus of VNPT for the common good of the community and the strong development of the country.
