The signing ceremony opens a new phase in the cooperation strategy between a state-owned technology corporation in the field of IT-IT, a pioneer in digital transformation, and a leading value-added joint stock commercial bank in Vietnam.
Promoting strengths, resonate values to improve customer experience
According to the agreement, VNPT and LPBank committed to prioritizing the use of each other's services on the principle of price competition, ensuring service quality. Specifically, LPBank will exploit telecommunications solutions - information technology from VNPT such as: Solution set to improve customer experience; Solution set to serve the digitalization of internal management work; solutions to ensure Information Security; eKYC and telecommunications services, digital television channels, transmission infrastructure. On the contrary, VNPT will expand the use of financial services provided by LPBank, from credit, account management and centralized capital, payments, deposits to other financial - investment services.
Not only stopping at using mutual services, the cooperation agreement also aims to develop integrated products, bringing direct value to customers such as: Linking VNPT Money e-wallets with accounts at LPBank; Mobile products, digital signatures for individual customers integrated with Bank products... This combination not only helps maximize the experience for millions of individual and corporate customers but also brings added value to the entire ecosystem of both sides, contributing to promoting comprehensive finance, encouraging cashless payments, and at the same time improving competitiveness in the market.
The signing of this Comprehensive Cooperation Agreement is a continuation and further development of the cooperative relationship that has been built and nurtured over the years, affirming the role of a comprehensive partnership, attached to long-term benefits, towards practical results for both sides.
Comprehensive cooperation, accompanying digital transformation and sustainable development
Speaking at the signing ceremony, Mr. Ho Nam Tien - Permanent Vice Chairman of LPBank's Board of Directors emphasized that after nearly two decades of construction and development, LPBank has affirmed its position as one of the leading large financial institutions in Vietnam. With a strong development orientation for digital banking, LPBank is gradually innovating to meet the increasingly diverse needs of customers, contributing positively to the economy. In LPBank's development journey, VNPT has always been an important partner.
Over the years, the two sides have worked together on many projects, from the deployment of stable telecommunications infrastructure, providing technological solutions for transaction systems, to electronic payment services and customer care. The achieved results have proven effective mutual support and are a solid foundation for LPBank and VNPT to today decide to elevate the relationship to comprehensive cooperation, Mr. Ho Nam Tien shared.
On VNPT's side, Mr. Huynh Quang Liem, General Director of VNPT, said that as Vietnam's leading technology group, VNPT has the advantage of having a lot of experience in implementing digital transformation for governments and businesses. With that experience, VNPT Group is confident that together with LPBank, it will successfully implement the digital transformation process.
I believe that, with the resources and mutual understanding of VNPT and LPBank, we will together create different products, bringing practical benefits to customers of both sides. VNPT Group is also committed to mobilizing the best team of experts to accompany LPBank in the digital transformation process, Mr. Huynh Quan Liem emphasized.
This comprehensive cooperation between VNPT and LPBank not only demonstrates the solidarity between banks and businesses in maximizing each other's advantages, it is a resonance of strength to create a comprehensive service ecosystem to enhance customer experience, promote national digital transformation, but is also an action program to concretize Resolution No. 57-NQ/TW dated December 22, 2024 of the Politburo on breakthroughs in developing science, technology, innovation and national digital transformation of the two businesses.
