Regarding the incident in which Aroma Beach restaurant (Nha Trang city) was accused of "overcharging" Chinese customers, Mr. Nguyen Tan Tuan - Chairman of Khanh Hoa Provincial People's Committee said that he has directed the tourism industry to coordinate with local authorities to handle the matter seriously and strictly.
Mr. Nguyen Tan Tuan assessed that during the recent Tet holidays, the government and people of Nha Trang - Khanh Hoa have maintained a friendly and peaceful tourism image. The Aroma Beach restaurant being accused of "ripping off" customers is only a small number, not representing the majority.
Regarding the information that the owner of Aroma Beach restaurant was accused of not paying his employees, Mr. Nguyen Tan Tuan stated that the authorities of Nha Trang City will come to the restaurant to inspect and investigate. If there are any violations, they will be strictly handled to maintain the image of local tourism.
In recent days, the case of a restaurant in the center of Nha Trang city being accused of charging high fees has caused a stir in the media and social networks.
Regarding this matter, Mr. Nghiem Xuan Thanh - Secretary of Khanh Hoa Provincial Party Committee also grasped the information and discussed with the Chairman of Khanh Hoa Provincial People's Committee to inspect, rectify and handle promptly.
Yesterday afternoon (February 5), the interdisciplinary inspection team of Nha Trang City came to inspect the restaurant accused of “ripping off” customers. However, when the inspection team arrived, the Aroma Beach restaurant had all three doors closed. The inspection team representatives knocked on the door, called and asked for assistance from the local police. After nearly an hour, the restaurant owner still did not open the door.
The inspection team made a record in the presence of local authorities, residential groups, and local police.
Previously, as Lao Dong reported, on the afternoon of February 4, on the page "Nha Trang - Review everything" an article by author M.H and a picture of the restaurant Aroma Beach charging sky-high prices to foreign customers were spread.
According to author M.H, when surfing the Chinese website, he saw customers complaining about a "black" restaurant in Nha Trang with bills and pictures of the restaurant.
According to the bill the tourist submitted on the evening of February 3, the price of grilled eggplant with scallion oil was more than 1.8 million VND, 2 balut eggs cost 700,000 VND, 2 stir-fried water spinach with garlic cost 1 million VND... The total bill was more than 20 million VND, including more than 4 million VND in surcharges.
The restaurant owner, Mr. Ho Van Tam, confirmed that the bill that the customer presented was from the restaurant. However, Mr. Tam explained, "The group of guests ordered a meal for 15 to 20 people, so the money was generous. The amount on the bill compared to the actual amount the restaurant received was only half."
The surcharge is for alcohol, cigarettes, beer and tea brought into the shop by customers and is negotiated by both parties from the beginning.
After the incident spread online until the morning of February 5, all signs of Aroma Beach were suddenly removed. It is known that this restaurant was rented by Mr. Ho Van Tam for business.
