At the citizen reception, the Director of Lao Cai Provincial Police received feedback and recommendations on cases and issues related to citizens that were handled and resolved by the police.
Through the reflections, Major General Cao Minh Huyen acknowledged that he will direct professional forces to receive and handle their functions and tasks properly according to regulations.
At the same time, the Director of Lao Cai Provincial Police also explained and guided the provisions of the law in handling complaints, denunciations, recommendations and reflections for citizens to understand. Thereby, citizens follow the correct procedures, actively coordinate with authorities to clarify.
It is known that in addition to regularly receiving citizens, for cases where citizens have concerns and recommendations reflecting on security and order in the area, Lao Cai Provincial Police will organize surprise visits to citizens to promptly respond to people's complaints and denunciations.