In Ba Dinh ward, Hanoi, a model of a digital billboard has recently appeared in front of small alleys. People just need to scan the QR code by phone to see notifications, records receipt schedules, instructions on administrative procedures and online public services. Instead of having to go to the ward headquarters, all information is now updated quickly and conveniently right in the alley.
Ms. Vu Thi Nghia, a resident of Ba Dinh ward, said that not everyone in their 70s and 80s like her is used to using smartphones or online services. However, since the launch of the digital newsletter, with the enthusiastic guidance of youth union members, she and many people have had easier access to information and administrative procedures, things that previously took a lot of time and were not difficult.
Not only in Ba Dinh ward, many other wards in Hanoi are also promoting digital transformation models, applying technology to the process of handling administrative procedures.
Ms. Do Mai (Tuong Mai ward) shared that paperwork at the one-stop department is much faster than before thanks to the support of the ward's youth. The young people guided me step by step, I just followed and completed the documents, no longer struggling like before.
In reality, young people are playing an important role in bringing digital transformation to each household. From the digital news board model to the "digital education" classes, young people persistently guide, especially the elderly, from basic operations on smartphones: Scanning QR codes, looking up information, installing applications, registering for public services and sending feedback to the government. From the initial confusion, many teachers have now confidently operated, even proactively checking information every day.
Ms. Pham Thu Phuong - Vice Chairman of the Vietnam Fatherland Front Committee, Secretary of the Ba Dinh Ward Youth Union acknowledged: "Digital transformation for young people is not easy, but thanks to their efforts and determination, they have created practical initiatives to make it easier for people to access technology. Digital bulletin boards or reaching and guiding people are important first steps.
According to Ms. Phuong, the goal of young people is not only to support procedures, but more broadly, to help people form the habit of accessing digital information, thereby creating a foundation for a more modern, convenient and transparent community.
With enthusiasm and creativity, young people have become an important bridge between the government and the people in the digital transformation process. Thanks to similar models and practical approaches, digital transformation - which was once considered difficult - is gradually becoming a habit in the daily life of Hanoi people.
