Allowing people to bring pills outside but charging a high fee
Currently, although the exclusive small-scale business inside the transformation tents is becoming a popular trend, some funeral homes in Hoa Binh or Phu Tho are willing to allow families to bring small-scale businesses from outside, but with "conditions", families with deceased people will have to pay a fee of 3 - 5 million VND.
To learn more about the costs for the above series of services, Lao Dong Newspaper reporters contacted and were scheduled to go to the representative office of Hoan Vu Thien Duc Trup Trup (in Thien Duc Memorial Park in Phu Tho) in the Foreign Trade Union area (Bac Tu Liem, Hanoi).
This is considered one of the typical addresses, ready to "create all conditions" so that customers can bring their belongings from outside, as long as the customer agrees to pay an additional service fee.
At the office of this unit, a female consultant informed the reporter that the fee for carrying pills from outside ranges from over 5 million VND.
"If my family uses our small appliances, I will collect a fee, the price is the cheapest set of small appliances that the company is selling. The cheapest hoaxes on your side are more than 5 million VND, 10 million VND and 50 - 60 million VND are also available.
Collecting fees to bring children to cemeteries is like going to a restaurant and bringing wine or food, which requires additional fees," Dung - a consultant at Thien Duc Memorial Park explained.
Similarly, it was recorded at the Tay Phuong Cuc Lac Trunk Deconstruction Station (Hoa Binh) that people had to pay the cremation unit to bring urine to contain ashes.
According to information provided by staff working at the crematorium, according to regulations for many years, the fee for carrying urine from the outside is about 3.5 million VND/dead person. If the families of the poor do not want to pay this fee, they will be forced to buy small change at the Tay Phuong Cuc Lac Cau Trong Cau Cau at the lowest price of about 7.4 million VND.
Thus, in order for the deceased to have a "beautiful burial" according to the family's wishes, at the West Phuong Lac crematorium (Hoa Binh) and Hoan Vu Thien Duc Crematorium (Phu Tho), the family will be forced to pay a fee, this amount is no different from buying a small piece of cake right at the funeral home, causing expense for the funeral.
Support, share with donors or just benefit businesses?
Although allowing families to bring small items from outside can be considered flexibility in funeral services, the fee of 3 - 5 million VND that funeral homes require makes many families wonder.
Many people question whether these facilities are really supporting families who have lost loved ones during the "confused recovery period" or just trying to collect them in sensitive times.
Because currently, services related to cremation and pets are being exploited by funeral homes at high prices, making people feel concerned about the transparency and fairness of price policies.
Requiring families to use exclusive diaries of funeral units, or having to pay for fees arising from bringing diaries from outside, is making many people feel dissatisfied.
While funeral services are inherently special and sensitive, price increases and general invisible allowances have increased the burden on families during the grief period.
Therefore, checking and adjusting price policies at funeral facilities is becoming an urgent requirement, in order to protect the rights of customers in this context.
* The character's name has been changed
A little more money will have beautiful bones
During the consultation process, staff of Hoan Vu Thien Duc Immunity Station (Phu Tho) also advertised more about the high-end service package " bones beauty". This service ensures that the bones of the deceased will not be crushed, retaining all the necessary parts. However, the cost of this service is not cheap.
According to the staff, Hoan Vu Thien Duc Cremation House provides three fire service packages. Of which, the regular cremation service package costs 5 million VND (the fog will be crushed and only the ashes will be recovered); The highest price for the cremation service package to keep bones and continue to be whole is 8 million VND, bringing beautiful bones and intact remains of deceased people. The mid-range package, keeping ashes smoothly, costs 6 million VND.
Similarly, the Western Cuc Lac Ceneration Station (Hoa Binh) also provides two fire service packages. Regular cremation packages usually cost 5 million VND, while high-end cremation packages (maintaining beautiful bones) cost 8 million VND.
Although it is a high-end service, the price difference between these service packages will make many families consider the cost when choosing a solution that suits their needs and financial capabilities.
Recently, Thanh Binh An Lac Vien Joint Stock Company in Nam Dinh has faced many complaints from people about collecting small fees at high prices and forcing them to buy these products.
Accordingly, many families said that when bringing their relatives to cremate here, the company did not allow the deceased's relatives to carry carry a carrying bag or a burner of ashes from outside to store the ashes after burning. Instead, the company forced the family and relatives of the deceased to buy the ashes or jars from the supplier at high prices.
In addition, an additional cost of 3.5 million VND is incurred if you want to have beautiful bones. The initial incineration service contract was 4.5 million VND, but when arriving at the contract location, the consultant only advised the price of 8 - 10 million VND.
In response to this incident, the representative of Nam Dinh City's leadership directed the company to immediately fix the problem, publicly post regulations, service prices, and operating regulations so that all organizations and individuals can easily grasp them.
Up to now, families who bring their relatives to the crematorium of Thanh Binh An Lac Vien Joint Stock Company can choose to bring their own pickles or buy them on the spot.
Along with listing the price of fire services and publicizing the hotline phone number, the authorities of Nam Dinh province continue to investigate and verify to clarify the information that the public reflects and strictly handle any violations.
