Typically, the inspectors of the 38-04D and 37-06D inspection facilities harassed, reporting one error after another, causing difficulties for the vehicle owner and asking the vehicle owner to go to the designated garage to fix the problem, returning to the new inspection to ensure compliance.
The staff of the 38-01D inspection facility caused difficulties for vehicle owners and required them to purchase civil liability insurance while the vehicle was still insured before being inspected.
The inappropriate service attitude of some inspectors, professional staff, and workers of the inspection facility has caused frustration for people and businesses (inspection facility: 29-01S, 50-04V, 61-12D, 83-01V).
Inspection facility 60-04D has signs of selling inspection stamps to a shop specializing in selling liquidated vehicles for profit.
At the registry facility 83-01V, the situation of hooking with the trigger, the vehicle is only tested when it has been connected to the trigger. After the trigger receives the money, you will contact the staff at the registry facility, then the test will meet the requirements. The car is expired, if you want to be registered, you only need to use other license plates, then work with the trigger, the registrationer will ignore the frame number and the phone number.
The Vietnam Register said that the above reflections have negatively affected the inspection activities. To comply with legal regulations and gradually improve the quality of motor vehicle inspection services, the Vietnam Register requires inspection facilities to deploy and implement a number of the following contents:
The inspection facilities reviewed and rectifyed the inappropriate service attitude of some inspectors and professional staff, causing frustration for people and businesses.
Strengthen training on professional ethics, behavioral culture, communication skills for employees in the unit, fundamentally change the perception towards the direction of inspection activities such as providing public services and taking the satisfaction of people and businesses as the goal of service.
It is strictly forbidden for inspection facilities, inspectors and professional staff to arbitrarily and arbitrarily make requirements contrary to regulations on inspection procedures and order.
If violations occur, they will be punished according to the provisions of Decree No. 168/2024/ND-CP and, depending on the level, they will be handled according to the provisions of law.
The Vietnam Register also requires inspection facilities to be proactive and flexible in registering for inspection.
The proactive registration facility organizes vehicle owners to register for inspection in the following forms: online registration via the e-commerce application, phone registration, direct registration (can be through issuance of serial numbers) and other appropriate forms to save time and facilitate people and businesses when bringing vehicles for inspection.
The inspection stamp is affixed in accordance with the provisions of Clause 6, Article 17 of Circular No. 47/2024/TT-BGTVT. Inspection stamps are affixed to the vehicle as follows:
For vehicles (including cars, cars carrying four -wheelers, four -wheeled vehicles and some special -use motorbikes) with a control compartment (cabin) and equipped with front windshield: The position of the test stamp at the upper and right corner (in the direction of the vehicle), on the inside of the front windshield; The front of the stamp is facing out.
For trailers, trailers and specialized motorbikes not in point A of this Clause, it is done: Equipped with a test stamp protection layer during use, the front must be protected by transparent materials to observe the content, paste (or mount) on the car in easy -to -observation locations, limit the external impacts affecting the durability of the stamp of the stamp to move the stamp on the process of the stamp.
Test stamps are pasted by the registry staff in case the vehicle is tested at the registry facility; The vehicle owner is pasted in the event that the vehicle is exempted from the first inspection or being tested outside the registry or re -issued.
